Swastik CRM for WhatsApp

Integrate Swastik CRM directly into WhatsApp Web

Swastik CRM for WhatsApp seamlessly integrates your customer relationship management directly into WhatsApp Web. Designed specifically for jewelry businesses, retail sales executives, and relationship managers, this powerful extension brings your complete CRM workflow right alongside your customer chats without ever switching tabs. ✨ KEY FEATURES: 1. Seamless Customer & Lead Management • Automatically detect contact phone numbers and display names from active WhatsApp conversations. • Match active chats against your Swastik CRM database in real time. • Create new leads, update lead statuses (New, Contacted, Follow-up, Converted), and log customer interaction notes instantly. 2. Interactive Jewelry Product Catalog • Search live jewelry inventory directly from the sidebar. • Filter products by category, tag, price range, and purity. • Share product details, live pricing, specifications, and direct product links with customers in one click. 3. Quick Replies & Message Templates • Access saved quick response templates and approved WhatsApp communication formats for faster, consistent client communication. • Create and customize your own quick replies directly within the extension. 4. Smart AI Chat Summaries • Generate concise, structured summaries of customer conversations with a single click. • Automatically attach conversation highlights to CRM lead records for seamless team handoffs and follow-up tracking. 5. Targeted Broadcast Management • Effortlessly organize opt-in client communications and Kitty scheme updates. • Track message delivery states and easily resume interrupted campaigns. 🔒 PRIVACY & DATA SECURITY: • Strict Data Minimization: The extension only operates on WhatsApp Web and interacts exclusively with authorized Swastik CRM servers. • No Tracking or Selling: We never sell, rent, or monetize your customer data. No third-party trackers or advertising scripts are used. • Full Policy Adherence: Operates in strict compliance with the Google Chrome Web Store User Data Policy (Limited Use). 📌 REQUIREMENTS: • An active Swastik CRM staff/salesperson account is required to log in and use the extension.