Item logo image for Support Tools

Support Tools

5.0(

3 ratings

)
ExtensionTools39 users
Item media 4 (screenshot) for Support Tools
Item media 1 (screenshot) for Support Tools
Item media 2 (screenshot) for Support Tools
Item media 3 (screenshot) for Support Tools
Item media 4 (screenshot) for Support Tools
Item media 1 (screenshot) for Support Tools
Item media 1 (screenshot) for Support Tools
Item media 2 (screenshot) for Support Tools
Item media 3 (screenshot) for Support Tools
Item media 4 (screenshot) for Support Tools

Overview

This extension is specifically designed for IT teams utilizing the Autotask platform. Features AI Assistant — Summarize tickets…

This extension is specifically designed for IT teams utilizing the Autotask platform. Features AI Assistant — Summarize tickets and clean up note formatting using ChatGPT, Gemini, or Claude. Requires your own API key. Response Templates — Create reusable email templates with dynamic variables like ${loggedinUser}, ${ticketPriority}, ${currentDate}, and more. Password Generator — Generate secure, customizable passwords. TOTP Generator — Create TOTP keys in both Hex and Base32, useful for Duo Security and IT Glue. Incognito URL Rules — Automatically open specified URLs (e.g. Azure, Microsoft 365, Google Admin) in incognito mode. Datto RMM Enhancements — OTP injection in the RMM remote session sidebar, True Stretch for remote sessions and cache IT Glue passwords.

Details

  • Version
    3.0.0
  • Updated
    March 5, 2026
  • Offered by
    ElectricR
  • Size
    181KiB
  • Languages
    English
  • Developer
    Email
    kardy.game@gmail.com
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

Manage extensions and learn how they're being used in your organization
The developer has disclosed that it will not collect or use your data.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

Google apps