Support Metrics Tracker

Overview

Счётчик чатов и среднего времени ответов для поддержки.

Автоматический подсчёт метрик работы агентов поддержки: отслеживание количества взятых чатов, измерение времени первого ответа (AFRT) и времени между сообщениями (SLA). Статистика сохраняется и отправляется на дашборд для анализа эффективности команды.

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Details

Version
1.1.1
Updated
January 28, 2026
Flag concern
Size
32.71KiB
Languages
русский
Developer
Email
frrxrm@gmail.com
Non-trader
This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

The developer has disclosed that it will not collect or use your data.

This developer declares that your data is

Not being sold to third parties, outside of the approved use cases
Not being used or transferred for purposes that are unrelated to the item's core functionality
Not being used or transferred to determine creditworthiness or for lending purposes

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