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Support Metrics Tracker

ExtensionTools
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Overview

Счётчик чатов и среднего времени ответов для поддержки.

Автоматический подсчёт метрик работы агентов поддержки: отслеживание количества взятых чатов, измерение времени первого ответа (AFRT) и времени между сообщениями (SLA). Статистика сохраняется и отправляется на дашборд для анализа эффективности команды.

Details

  • Version
    1.1.1
  • Updated
    January 28, 2026
  • Size
    32.71KiB
  • Languages
    русский
  • Developer
    Email
    frrxrm@gmail.com
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

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The developer has disclosed that it will not collect or use your data.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes
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