SuperX (Twitter Analytics)

The added premium exclusive features didn't work for me on my pc once I upgraded to premium. So I canceled the premium subscription and tried to contact for a refund by email only to never get a response nor a refund. Product works fine if you didn't pay for it for whatever reason

Hieu NguyenDeveloperOct 30, 2024

Hi Kyumi, if you have not received the refund, please let me know. And I'd love to know more what didn't work (my DM is open @hieuSSR)

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Can someone help me understand why my tweet impressions are showing as 0, when this is not the case? Other stats are showing fine and reflecting correctly eg: shares, likes, replies.

Hieu NguyenDeveloperSep 30, 2024

Hi, sometimes it'll need time to update the analytics data. If it's still an issue, please let me know (my DM @hieuSSR is open)

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It's working now!

Hieu NguyenDeveloperOct 1, 2024

Hi Petar, I'm not sure what happened. Would love to know more about your experience (feel free to DM me @hieuSSR)

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What I love about SuperX is the ability to see anyone’s all time best posts. It helps me assess who is worth following because if your top post is “Mac or PC?” I’m not following 😂 The customer service is also 10/10 because there’s a built in feedback feature that goes directly to the founder. And he is amazing at both the speed he responds and the speed he ships.

Hieu NguyenDeveloperSep 30, 2024

Thanks for your kind words anh!

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GAme changer , loved the UI and everything, Super affordable as well. applause for the founders.

Hieu NguyenDeveloperJul 28, 2024

Thank you. We're glad to hear!

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this should be on X PRO feature

I believe it will be helpful based on what I've seen. The reason for this review, despite the lack of testing, is to highlight to @Hieu C. Nguyen the need to update the description. If you use 'X (Twitter)' to describe it without mentioning the importance of having the correct URL or the option to use the platform through X.com or twitter.com (this was news to me tbh), you might end up with many frustrated users leaving negative reviews when they find the add-on isn't functioning. Honestl... Show more

Hieu NguyenDeveloperJun 21, 2024

Hi meme_ f4rmer, you're right, it indeed was missing this information which is important. This caused by the domain name changed from twitter.com to x.com in the last few weeks (which originally, the extension only works on twitter.com) Thanks for the feedback and I'll update accordingly Update: The extension now should work on twitter.com as well

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Highly useful extension for growing your account on X.

Hieu NguyenDeveloperJun 24, 2024

Thank you, Tinh!

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Plugin disabled after login

Hieu C. NguyenDeveloperJun 9, 2024

Hi, is that a bug or you wasn't happy and disable the plugin? Please make sure you're using it on x.com (not twitter.com). Feel free to drop a message @hieuSSR or email hieunc@thegums.co

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Is one the best analytics tools on X, I really love it! 🤩

Hieu C. NguyenDeveloperJun 9, 2024

Thank you, Fernando!

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