82 support issues
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Vibhakar Tyagi
Nov 17, 2024
Data fields not getting populated
Please help the data fields are all coming out as blanks in the reports for last 2 days.
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Erin David
Nov 17, 2024
Strava Data Not Loading
Plug in has been working great, it's normally 36 hours behind on the correct date but today no data is coming through other than Athlete ID and Activity ID, all dates are the same, there's zero data in all other columns. Might be something going on with the back end? I have removed and reinstalled the plugin.
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Víctor Fonollosa Navarro
Sep 17, 2024
NO CARGA LOS DATOS DE STRAVA
Buenas, ya no funciona?
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Angelo van Reenen
Jul 14, 2023
Date not pulling through properly
Good day. Recently the plugin does not extract dates properly. For example, the date would be June 12, 25 but the report shows it as a date in 1970. Please assist.
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Angelo van Reenen
Jul 10, 2023
Date Extraction
Good day. Recently the plugin does not extract dates properly. For example, the date would be June 12, 25 but the report shows it as a date in 1970. Please assist.
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Manjunath Boominathan
Jul 9, 2023
Bug with Run Type = "Unknown" and "Void" Activity Date Time
Hello ,
Why some of the activities has type = Unknown
If suppose the athlete start the Run activity at the same hour and to the same minute . Both the activities are extracted by the extension . However both the activities have Type = Unknown also the data said it's 1970/1/1 AM 8:00:00 . When extracted the date shows null in the CSV. Can this be rectified or atleast find out why the extension is behaving in this way.
Many thanks as usual the extensions does a perfect job for me.. Just these things are creating a bottle neck would be glad if this issue could be addressed. I have been using the extract for months and its only now I am facing these issues.
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Mike Lamb
Jul 2, 2023
Dates and Elevation
Good Morning,
I have started trying to use your extension this morning, it is a great help for a running challenge we are just starting, most data is there and useable except elevation and also date is sporadically reported?
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李昱伶
Jun 29, 2023
The data didn't update.
Hello! I try to report the club's activities but all of the data didn't show up except for the location and name. All of the data said it's 1970/1/1 AM 8:00:00.
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Manjunath Boominathan
Jun 14, 2023
Why some of the activities has type = Unknown
If suppose the athlete start the Run activity at the same hour and to the same minute . Both the activities are extracted by the extension . However both the activities have Type = Unknown. Can this be rectified or atleast find out why the extension is behaving in this way. Many thanks as usual the extensions does a perfect job for me.. Just these small things would be glad if this issue could be addressed
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Dovydas Stanaitis
Apr 18, 2023
Calories not showing up in the report
Hello. Most of the Calories data doesn't appear in the report. I've noticed that Calories are only showing up when this data is recorded with an external device (e.g. smartwatch) and transferred to Strava. Calories don't show up in the report when the activity is recorded on Strava's phone app. Can this be addressed in the next update?
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