19 support issues
For additional help, check out the developer's support site.
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Dan Avery
Nov 20, 2024
Must have Steganos Password to open Steganos.
I have used Steganos daily for years. Today I must enter a Steganos password to enter Steganos. All of my passwords are on Steganos!
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Dan Avery
Nov 20, 2024
I use Steganos password all the time. I can't open it now without a Steganos password
I have used Steganos for years. This morning I tried to open Steganos and I had to enter a Steganos password. I've never had to use it and don't save passwords on anything other THAN Steganos!
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Grzegorz Szulc
Jun 10, 2023
Nowa Licencja
Opłaciłem znowelizowaną licencję. Ale nic się nie zmienia. Nie mam tego Steganos Password Menager 22 czy nowszy. Choć zapłaciłem.
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Oliver Pack
Feb 18, 2021
Formular ausfüllen funktioniert nicht mehr
Leider funktioniert seit einiger Zeit die Funktion "Formular ausfüllen" der Browsererweiterung nicht mehr.
Was kann das sein?
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Chris Arnheim
Jan 25, 2021
Multiple problems with SPM 20
I have used SPM for over 10 years as a password manager and feel that is getting it is getting worse and worse. I'm looking for help to resolve current issues before I take the step of leaving for another supplier.
It is a major irritation that it takes 5 to 10 minutes to get from clicking on open keychain to the programme actually opening. It may be because I have keychain in the cloud but that is not really an excuse.
I also have problems when the programme is left open in the background that it closes itself when it is clicked on rather than opening.
I also have problems with entries going missing after I have entered them and saved this may be because the programme changes the keychain but I don't understand why it is happening. It is also frustration that the program can not fill in security questions or deal with a request for particular digits of the password.
Help with any of these issues will be appreciated
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Sheila Cooksey
Nov 27, 2019
Crashes when Minimized
Password Manager 21 - Whenever I minimize this in windows 10 I can never maximise it again as the software crashes. To explain further, I have PM open but then I don't want it on my screen, nor do I want to close it, so I click the little Minimize icon top right and it removes itself to the Taskbar. When I try to bring it back up, nothing happens and the ONLY way I can get the software to work again is to close it in the Process (Ctrl/Alt/Delete)!!! This really is not good enough.
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William Clark
Aug 28, 2019
program keeps crashing when i use it this is version 21 brand new. version 20 was great, you must have a problem. i'm running windows 10
crashing
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Albrecht Frenzel
Jul 25, 2019
Programm stürzt nach 3 Sekunden ab
Programm stürzt nach 3 Sekunden ab. was soll ich machen?
A.Frenzel
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Horst Wieduwilt
Feb 3, 2019
Mehrere Passworteinträge für einen Website-Account
Wie kann ich diese verwalten? (Löschen, Ändern etc.)
Bitte um schnelle Antwort.
PWM 20 scheint sehr fragil zu sein, da nützt auch das verbesserte Outfit nix.
Horst Wieduwilt
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fricor Handy
Dec 4, 2018
Übernahme der Einträge werden am Handy nicht zu 100% übernommen, und Sonderzeichen wie <,> weden am Handy nicht angezeigt (funktionierte bei Stganos18)
Bitte um Rückmeldung was zu tun ist
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