17 support issues
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Grzegorz Szulc
Jun 10, 2023
Nowa Licencja
Opłaciłem znowelizowaną licencję. Ale nic się nie zmienia. Nie mam tego Steganos Password Menager 22 czy nowszy. Choć zapłaciłem.
Oliver Pack
Feb 18, 2021
Formular ausfüllen funktioniert nicht mehr
Leider funktioniert seit einiger Zeit die Funktion "Formular ausfüllen" der Browsererweiterung nicht mehr.
Was kann das sein?
Chris Arnheim
Jan 25, 2021
Multiple problems with SPM 20
I have used SPM for over 10 years as a password manager and feel that is getting it is getting worse and worse. I'm looking for help to resolve current issues before I take the step of leaving for another supplier.
It is a major irritation that it takes 5 to 10 minutes to get from clicking on open keychain to the programme actually opening. It may be because I have keychain in the cloud but that is not really an excuse.
I also have problems when the programme is left open in the background that it closes itself when it is clicked on rather than opening.
I also have problems with entries going missing after I have entered them and saved this may be because the programme changes the keychain but I don't understand why it is happening. It is also frustration that the program can not fill in security questions or deal with a request for particular digits of the password.
Help with any of these issues will be appreciated
Sheila Cooksey
Nov 27, 2019
Crashes when Minimized
Password Manager 21 - Whenever I minimize this in windows 10 I can never maximise it again as the software crashes. To explain further, I have PM open but then I don't want it on my screen, nor do I want to close it, so I click the little Minimize icon top right and it removes itself to the Taskbar. When I try to bring it back up, nothing happens and the ONLY way I can get the software to work again is to close it in the Process (Ctrl/Alt/Delete)!!! This really is not good enough.
William Clark
Aug 28, 2019
program keeps crashing when i use it this is version 21 brand new. version 20 was great, you must have a problem. i'm running windows 10
crashing
Albrecht Frenzel
Jul 25, 2019
Programm stürzt nach 3 Sekunden ab
Programm stürzt nach 3 Sekunden ab. was soll ich machen?
A.Frenzel
Horst Wieduwilt
Feb 3, 2019
Mehrere Passworteinträge für einen Website-Account
Wie kann ich diese verwalten? (Löschen, Ändern etc.)
Bitte um schnelle Antwort.
PWM 20 scheint sehr fragil zu sein, da nützt auch das verbesserte Outfit nix.
Horst Wieduwilt
fricor Handy
Dec 4, 2018
Übernahme der Einträge werden am Handy nicht zu 100% übernommen, und Sonderzeichen wie <,> weden am Handy nicht angezeigt (funktionierte bei Stganos18)
Bitte um Rückmeldung was zu tun ist
Dan Avery
Nov 20, 2018
Can't retrieve password list from 18 to use in 19
My old computer died with password mgr. 18 on it. I have my old C drive with the Steganos information on it connected to my new computer as an external drive. My passwords are on a USB that I have plugged in. I have clicked on import for the old password list on the USB, but nothing shows up.
Klaus
Nov 7, 2018
Not working properly
YOU SHOULD TRY YOUR PROGRAM OUT BEFORE YOU OFFER IT TO US WE GOT FRUSTRATED.
kLAUS.