STAR Tracker

STAR Tracker is a comprehensive productivity extension for Amazon Paragon investigators. It provides real-time case timing, queue…

STAR Tracker is a comprehensive productivity extension for Amazon Paragon investigators. It provides real-time case timing, queue detection, and daily performance metrics without relying on Paragon's built-in timer. MULTI-PROFILE SUPPORT Three investigation profiles in one extension: - SAFE-T: Seller claims and refund investigations - SSR: Strategic Sellers Review - PAT: Product Authenticity (includes Unit of Work tracking) CORE FEATURES - Internal AHT timer: independent per-case timer triggered by lobby card detection - Queue auto-detection: identifies active queue from Paragon DOM elements - Marketplace grouping: cases organized by marketplace (NA, UK, DE, FR, IT, ES, IN, JP, AU, and more) - Target tracking: per-queue time targets with on-target/over-target indicators - Daily statistics: total cases, average AHT, success rate, fastest/slowest case - Weekly summary: rolling 7-day performance overview AUTOMATION - Auto-accept: automatically accept incoming cases - Auto-clean: dismiss missed cases from the lobby - Auto-increment: advance task counter on case completion - Auto-open attachments: open seller attachments in new tabs - Auto-open tools: launch investigation tools (Grass, OBLT, SPOT, PeekNow) per marketplace PRODUCTIVITY TOOLS - Floating widget: draggable overlay showing active cases, timer, and AUX status on all pages - Keyword alerts: modal popup when configured keywords are found in case content - Marketplace banner: colored indicator bar on case pages - Dark mode: full Paragon dark theme (invert + hue-rotate with image preservation) - Green time tracking: monitors idle time in Available status METRICS AND HISTORY - Daily Goal: auto-calculated from shift duration and queue targets - On Target / Over Target counts with success rate - Fastest / Slowest case tracking - Today vs Yesterday comparison - Date picker with history navigation - Export: daily CSV, week-to-date CSV, full stats backup - Auto-export: configurable scheduled exports (daily + weekly on Fridays) - Import: restore from CSV backup CUSTOMIZATION - Lite mode: disables animations for slower machines, custom colors - Custom background colors/images - Marketplace color coding - Adjustable font size - Click sounds (mutable) - Collapsible settings with toggle switches - Queue management: add, delete, import/export queues via CSV PRIVACY - All data stored locally in chrome.storage.local - No external server communication - No analytics or tracking - No account required