23 support issues
For additional help, check out the developer's support site.
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Dominique Swift
Jul 17, 2024
Trouble Transfering Gallery and Images
Hi,
I have recently purchased this plugin to copy over pages to multiple sites. However, all my images and slideshows aren't transferring over. How do I troubleshoot this?
Jessica Fredin
Aug 17, 2023
HELP
I have copied the pages and everything from my old 7.0 website to the new 7.1 website, using the extension squarespacewebsites tools pro, but the nav and the footer did not come with it, why is that and what can I do? And also how do I copy the fonts and the colors to be exactly the same as well?
Jessica Fredin
Aug 17, 2023
HELP!
I have copied the pages and everything from my old 7.0 website to the new 7.1 website, using the extension squarespacewebsites tools pro, but the nav and the footer did not come with it, why is that and what can I do? And also how do I copy the fonts and the colors to be exactly the same as well?
Kate Newnham
Jan 31, 2023
Homepage Disappeared!
I used this tool to transfer a blog from a 7.0 website to a 7.1 and my entire homepage disappeared. Can you help me restore it?
Joshua Iley
Apr 12, 2022
Won't seem to recognize that i'm logged in
Won't seem to recognize that i'm logged in. Its not grabbing the whatever it needs from the squarespacewebsites.com. I log in to that site with my subscription, then in a new tab have squarespace open and click on the extension and it still says "Trial expired" and asks me to login even though I am and I have a subscripiton
Avni Nijhawan
Feb 6, 2021
Still available?
Is this extension still available? It's showing as unavailable for me at the moment. Hoping it's just due to an update. Thanks!
Lovely Grit
Feb 1, 2021
Squarespace Blog Transfer
Hi there! I purchased your app because I found that I can transfer blogs from Squarespace 7.0 to 7.1 using it. It's installed but I can't figure out how to actually go ahead and initiate the transfer. Thanks!
Kali Kraum
Jan 26, 2021
Squarespace Website Tools Chrome extension
Is this still being supported and updated? I just want to be sure before I buy it. Thanks!
Carolyn Leasure
Jan 25, 2021
When will update be ready for 7.1?
I just purchased, not understanding fully that the page copy function wouldn't work with 7.1. Do you have any idea when you expect it to work with 7.1?
Tim Z
Jun 24, 2020
Videos
The videos could really use some vocal instructions instead of music to walk people through what your are doing and exactly why you're doing it.