12 support issues
For additional help, check out the developer's support site.
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Santhosh Mukundan
Jun 13, 2022
Delete extension
Hello, how do I remove the extension? Cannot seem to be able to
Mollie Brown
Apr 3, 2022
Is there a way to insert a zip code?
I downloaded it (I think) and added it to my headings (could not pin it) but cannot figure out how to find a place near me. Closest large cities to me would be Pasadena and Los Angeles. I saw a lot of chrome stores listed, not sure if any of them had any relation to your listings. I am 80 and need it to be more obvious and user friendly! Thanks for thinking of this great idea!
Hannah Frimodig
Mar 23, 2022
Extension not working
I'm really excited to try this out but whenever I attempt to use the extension it takes me to the sign in page and then the instructional page, never actually fulfilling its purpose. I tried to click the "remember me box" to see if that helps but when I have this selected nothing on the log in page will load and I am unable to log in until I uncheck the box. I've double checked permissions and re-downloaded but am still having these issues. How can I fix this?
Lucie Naidenov
Sep 14, 2021
Delete account
Hi, could you please delete my account associated with this email address: lucienaidenov@gmail.com. Thanks a lot
Dusty Belew
Aug 18, 2021
Does it work in the area of my business?
I'm in Nashville, TN (just outside, actually) and I love this idea. I was wondering if it's available here and if so, how to get onboard! You can reach me at ajcosales@gmail.com
Dusty Belew
American Jewelry Co
ヲン
Jul 23, 2021
Vivaldi and location
Hello! I'm trying to run Sook in Vivaldi, and there seems to be no way to provide a location. The extension claims to have permission from the browser, and Windows claims it's giving permission to the browser, but the extension still can't access location data. Is there a way to just put in a location manually? This is on a desktop, where having real-time location is totally meaningless - it's always in the same place!
Saturday Sazaran
Jan 26, 2021
Ditto-ing for a manually entered location
I can't get the automatic one to work at all. The extension doesn't even ask for my location, like so many websites do.
Mary Catherine Večko
Jan 7, 2021
Location Setting
Hello, is there a way to set the location manually? 25 miles is not far enough away to include the nearest city :) Thanks!
Hamza Azeem
Jan 5, 2021
AI to watch my habits?
Hi!
I noticed that this extension is capable of "knowing" what I'm shopping for. I understand it needs to know things about me, but I just wanted to make sure it doesn't collect more than it needs! Does your app scan the page for all products and use AI to find matches? Or is it simpler than that? Do you store this information anywhere?
I'm not saying I won't use it if you do the above, I just want to have some awareness of what I'm getting myself into :) Would still be a happy user!
Thank you, and hope you understand my concerns.
Channing Marshall
Jan 5, 2021
Which cities are available?
Is there a list of cities that Sook is currently available in?