2 support issues
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Denise McLeod
Feb 15, 2024
Pro Plan Not Updating
I recently purchased the email tracking pro package. My order information is below but whenever I log into my account, it shows that I'm still on the free plan.
It hasn't updated me to the pro plan.
Bob Sullivan
Nov 4, 2023
Email malfunctioning
When I receive a group email using my gmail account and reply to all to the group the sender does not get my reply. My reply shows up on my end. This only happens when Sonar is activated. Do you have a fix for this problem?
Note: I am using the most updated version of Chrome and have a Windows 10 system. Also my main gmail account and OTHER gmail accounts all seem to be tracked by Sonar even though I have only registered Sonar with my bobsullivan222@gmail account