Skode Flow — Omnichannel CRM Extension

Omnichannel chat — WhatsApp, Instagram, SMS, Telegram, Email — docked into Zoho, Salesforce, or any site you enable.

Skode Flow brings every customer conversation into one place — and this extension puts that inbox right on top of the pages you already work in. WhatsApp, Instagram Direct, Facebook Messenger, SMS, Telegram, Email, and Web Chat, all in a single dock that opens beside your CRM. No more copy- pasting phone numbers, hunting for the right tab, or losing the thread of what you were doing. WHAT IT DOES • Docks your Skode Flow inbox onto Zoho CRM and Salesforce Lightning automatically — the moment you open a record, the conversation is there. • Turns any phone number or email on any website into a one-click message. Right-click it and pick a channel — WhatsApp, SMS, or Telegram — and the matching conversation opens instantly. • Enable it on the sites your team actually uses — Google My Business, LinkedIn, Calendly, HubSpot, Pipedrive, or your own internal CRM — with a single toggle in the popup. • Shows live WhatsApp 24-hour reply windows counting down in real time, so you never miss your chance to free-reply. • Send messages, attachments, and pre-approved templates straight from the dock — same inbox, far fewer tabs. WHY INSTALL IT • Reply in seconds, not minutes — the conversation comes to you instead of you going to find it. • One tool for every channel, so your team stops juggling separate apps. • Context stays intact — message customers without ever leaving the page you're reading. • Works everywhere your work happens, from major CRMs to any page with a phone number. PRIVACY BY DESIGN • The extension only reads phone numbers and emails you click on. It does not read page content, browsing history, keystrokes, or cookies. • Your data flows only between your browser and your Skode Flow backend. • Your sign-in token stays in private extension storage; signing out clears it instantly. Every non-CRM site needs an explicit one-time permission you can revoke anytime. • Strict Manifest V3 — no remote code, all scripts bundled in the package. Full disclosure: https://skode.ai/legal/extension-privacy/ GETTING STARTED 1. Install and sign in from the toolbar popup with your Skode Flow account. 2. Open Zoho or Salesforce — the dock appears automatically. 3. Toggle on any other site from the popup, or right-click any phone number anywhere to start a conversation. The extension is free to install. A Skode Flow subscription is required to send messages — start at https://flow.skode.ai or ask your administrator about your team's existing deployment