SideOps

Boost support productivity with a context-aware AI sidekick. Diagnose issues and draft replies using page content and custom skills.

SideOps is the ultimate AI companion designed specifically for support professionals, developers, and power users who work across web-based tools (like Zendesk, Salesforce, JIRA, or custom admin panels). Stop copy-pasting customer emails, error logs, or ticket details into an external AI tool. SideOps lives in your browser's side panel, intelligently reading the context of the page you are viewing to help you solve problems faster. 🚀 Key Features 🧠 Context-Aware Intelligence - Smart Extraction: Configure custom CSS selectors for your frequent sites to automatically pull key information (e.g., Ticket Body, User ID, Error Stack Trace) into the AI's context. - Full Page Awareness: One-click "Full Page Context" to feed the visible page content to the AI for analysis. - Privacy-First: Your API keys (OpenAI or Google Gemini) are stored locally in your browser. SideOps communicates directly with the AI providers—no middleman servers. ⚡ Productivity Boosters - Custom Skills: Define reusable "Skills" (macros) with specific instructions (e.g., "Draft empathetic reply", "Analyze log for root cause", "Format as bug report"). - Voice Typing: Integrated Whisper (OpenAI) and Gemini voice recognition for fast, accurate dictation. - Multi-Model Support: Switch seamlessly between Google Gemini and OpenAI models. 🛠️ Advanced Configuration - Site-Specific Configs: Create unique settings for different domains. Have a specific system prompt for your flexible billing dashboard and a different one for your technical logs viewer. - Export/Import: Share your optimized site configurations with your team to standardize AI workflows. 🔒 Privacy & Security SideOps is designed with security in mind. - Bring Your Own Key (BYOK): You provide your own API keys. - Local Storage: Configuration and history are stored locally on your device. - No Data Harvesting: We do not collect your browsing history or personal data. 🎯 Perfect For - Customer Support Agents: Draft replies instantly based on ticket history. - SaaS Operations: Quickly parse admin panel data and complex logs. - QA & Developers: Generate reproduction steps or analyze error reports directly from the browser context.