34 support issues
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Rosario
May 21, 2021
not downloading entire album
Hello, thank you so much for this amazing tool! It was working really well for me (downloading entire very large 1,000+ photo albums) until yesterday, and now it will only download under 100 at a time?
Barry Levine
Apr 28, 2019
Exporter not working
Good day, Ilya! Your Shutterfly Exported is not working; apparently, Google must have changed something because clicking on the "Download Pictures" button has no effect; the popup isn't even dismissed. Running Chrome 73.0.3683.103 (64-bit) on macOS.
Thanks for your efforts.
A Chrome Web Store user
Mar 26, 2019
Was working until 3/25/19
The extension was working great until yesterday. Now when I click on the download images, nothing happens. Any ideas?
D. Attridge
Jun 1, 2018
multi windows
i can not get the shutterfly site to give me the popup for allowing multi. every time i try i get hundreds of chrome tabs and have to force close.
A Chrome Web Store user
Apr 25, 2018
resolution
when you download them from shutterfly to your computer are they full resolution??
Elvin Jaurigue
Mar 23, 2018
downloading mult files
Is there a way to avoid having to choose location to save for each file? I get a prompt for each file. I have already selected the option "continue allowing automatic downloads of multiple files." On a mac if that matters. would love for this to work with a single click.
Ekaterini Papadopoulou
Jan 30, 2018
"Download type not supported"?
I create a share link, go to the link, try and download and I'm getting a "download file type not supported"
:(
Love the idea! I really hope this works again soon.
Drina Black
Jan 29, 2018
Multiple Ablums
This worked great on 1 folder but I have 4 different folders I'm trying to download but it keeps downloading the same folder when I hit the button. I select the folder I want but the Green Arrow keeps downloading the same 20 photos.
A J T
Nov 22, 2017
extension won't run
Hi Ilya -
I've installed the extension, but its icon is aways grey (instead of green) and nothing happens when I click on it, even while viewing my Shutterfly album in an active tab.
Please help!
Thanks in advance!
Alexis Haeg
Nov 22, 2017
Date information
Hi, will the photos have their date information recorded in the file? When I download from shutterfly directly it registers each files date as the time of download.