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Shopify assistant answer customer emails faster

ExtensionCommunication
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Overview

Draft accurate Shopify support replies directly inside Gmail using live order data. Perfect for merchants tired of tab switching.

This Chrome extension helps Shopify merchants quickly draft accurate, personalised customer support replies using real-time Shopify store data without leaving Gmail. Instead of switching between Gmail, Shopify admin, and tracking pages, you can instantly see order details and generate ready-to-send replies for common questions like: - Where is my order? - Order status & tracking - Shipping delays - Refund & return requests - Order confirmations How it works - Open a customer email in Gmail - The extension fetches the related Shopify order - A clear, human-sounding reply is drafted automatically - Review, edit if needed, and send Key Features - Works directly inside Gmail - Pulls live Shopify order and tracking data - Auto-drafts accurate customer support replies - Saves time on repetitive support emails - Designed for Shopify merchants and small teams Who it’s for - Shopify store owners - DTC brands - Dropshippers - Small support teams using Gmail Why merchants love it - No new helpdesk to learn - No workflow changes - Faster replies = happier customers Install the extension and start answering Shopify customer emails in seconds

Details

  • Version
    3.0.0
  • Updated
    January 21, 2026
  • Size
    223KiB
  • Languages
    English (United Kingdom)
  • Developer
    Nitin Vaja
    09 Galleywood Drive Leicester LE4 0NH GB
    Website
    Email
    me@nitinvaja.co.uk
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

The developer has disclosed that it will not collect or use your data. To learn more, see the developer’s privacy policy.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

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