Overview
ServiceLayer is a Gmail extension that delivers shared inbox customer service functionality for teams.
ServiceLayer for Google Workspace lets your team run one or more customer service inboxes, triage incoming threads, draft on-brand replies, route ownership, and warn before SLA risk turns into churn.
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Details
- Version1.0.4
- UpdatedFebruary 23, 2026
- Size240KiB
- LanguagesEnglish (United Kingdom)
- DeveloperOn Tap OÜWebsite
Pärnu mnt 141-43 Tallinn, Harjumaa 11314 EEEmail
dev@ontapgroup.comPhone
+44 7595 386210 - TraderThis developer has identified itself as a trader per the definition from the European Union and committed to only offer products or services that comply with EU laws.
- D-U-N-S505848871
Privacy
Manage extensions and learn how they're being used in your organization
ServiceLayer has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.
ServiceLayer handles the following:
Personally identifiable information
Authentication information
User activity
Website content
This developer declares that your data is
- Not being sold to third parties, outside of the approved use cases
- Not being used or transferred for purposes that are unrelated to the item's core functionality
- Not being used or transferred to determine creditworthiness or for lending purposes
Support
For help with questions, suggestions, or problems, visit the developer's support site