Service Desk Queue Monitor
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Overview

Monitor a Service Desk query in real time.

This extension is for Analyst users of LANDESK(r) Service Desk to monitor a query/queue in real time. Example Uses: - Monitor incoming incidents to your Service Desk. - Alert analysts of major issues. - Track your approvals. Features: - One-click a toolbar icon to view and launch items in the query - Live count update displays on the toolbar with traffic light colour indicators - Desktop notifications of new items in the query - Query and notification layouts are based on Report Templates of your choice for full control of the design. For more information, source files, and support please visit: http://community.landesk.com/support/docs/DOC-29591. Note: This is not official LANDESK software and is not supported in any way other than via the Url above.

4.9 out of 57 ratings

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Erik M9 Sept 2015

Stu has some great tools. I especially like his calc wizard. If only they'd be made standard with the product itself :(

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David Gillen21 Nov 2014

This is a really helpful add-on for Service Desk - easy to configure too.

Details

  • Version
    1.1.5
  • Updated
    27 August 2014
  • Offered by
    Stu McNeill
  • Size
    64.46KiB
  • Languages
    English (UK)
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

The developer has not provided any information about the collection or usage of your data.

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