21 support issues
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- Questions
- Suggestions
- Problems
Tiffani Simorangkir
May 10, 2024
Can't Download Result Record
Hello Devs,
I want to follow up my problem when using this apps, I can't download my record and I can't found my history record too. Pls help. Thanks.
Canex Application
Dec 8, 2023
Cannot capture anything
I got this from console. I already permit access to all site.
- Unchecked runtime.lasterror: Either the '<all_urls>' or 'activeTab' permission is
required.
- Uncaught (in promise) Error: A listener indicated an asynchronous asyncToGenerator.js:6
response by returning true, but the message channel closed before a response was
received
Edson Biancato Bagio
Nov 29, 2023
Cant download ou upload to drive
Cant download ou upload to drive. neither buttons do anything
chris estima
Nov 16, 2023
Cannot save to Google Drive or download
The buttons to download or save are there, but clicking them does nothing. How can I save this recording?
John Kerry
Oct 25, 2023
Facing the Crashing issue
Hello,
When I Capture a video and Stop then it's take a long time to upload it. & after Stop the video Browser and tool both are closed.
Al Pacino
Sep 13, 2023
Nobody can help? who is the creator of this extension?
I recorded but impossible to download or upload to google drive.
Al Pacino
Sep 13, 2023
I recorded but impossible to download or upload to google drive.
I recorded but impossible to download or upload to google drive.
Black Bird
Aug 22, 2023
saving Issue
Able to record but Unable to save
kyu mi
Aug 21, 2023
my record was gone after I finished recording and the extension is sometimes not working/recording
After the latest update, Screeny seems to have a problem, I record a video yesterday but after saving it suddenly went gone and did not save in the history. I tried to record again, but the whole 1 hour duration of my record only 5 minutes was recorded. Please fix this issue.
钟闹(日暮酒醒)
Aug 12, 2023
Seems it can't record screen and webcam at the same time
When I choice "Both", it only record the screen but not webcam.