21 support issues
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- Questions
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- Problems
Tiffani Simorangkir
May 10, 2024
Can't Download Result Record
Hello Devs,
I want to follow up my problem when using this apps, I can't download my record and I can't found my history record too. Pls help. Thanks.
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Canex Application
Dec 8, 2023
Cannot capture anything
I got this from console. I already permit access to all site.
- Unchecked runtime.lasterror: Either the '<all_urls>' or 'activeTab' permission is
required.
- Uncaught (in promise) Error: A listener indicated an asynchronous asyncToGenerator.js:6
response by returning true, but the message channel closed before a response was
received
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Edson Biancato Bagio
Nov 29, 2023
Cant download ou upload to drive
Cant download ou upload to drive. neither buttons do anything
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chris estima
Nov 16, 2023
Cannot save to Google Drive or download
The buttons to download or save are there, but clicking them does nothing. How can I save this recording?
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John Kerry
Oct 25, 2023
Facing the Crashing issue
Hello,
When I Capture a video and Stop then it's take a long time to upload it. & after Stop the video Browser and tool both are closed.
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Al Pacino
Sep 13, 2023
Nobody can help? who is the creator of this extension?
I recorded but impossible to download or upload to google drive.
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Al Pacino
Sep 13, 2023
I recorded but impossible to download or upload to google drive.
I recorded but impossible to download or upload to google drive.
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Black Bird
Aug 22, 2023
saving Issue
Able to record but Unable to save
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kyu mi
Aug 21, 2023
my record was gone after I finished recording and the extension is sometimes not working/recording
After the latest update, Screeny seems to have a problem, I record a video yesterday but after saving it suddenly went gone and did not save in the history. I tried to record again, but the whole 1 hour duration of my record only 5 minutes was recorded. Please fix this issue.
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Tao
Aug 12, 2023
Seems it can't record screen and webcam at the same time
When I choice "Both", it only record the screen but not webcam.
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