Support: Screenshot and screen video recording - Screeny
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Screenshot and screen video recording - Screeny

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21 support issues

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Tiffani Simorangkir

May 10, 2024

Can't Download Result Record

Hello Devs,
I want to follow up my problem when using this apps, I can't download my record and I can't found my history record too. Pls help. Thanks.

Canex Application

Dec 8, 2023

Cannot capture anything

I got this from console. I already permit access to all site.

- Unchecked runtime.lasterror: Either the '<all_urls>' or 'activeTab' permission is
required.
- Uncaught (in promise) Error: A listener indicated an asynchronous asyncToGenerator.js:6
response by returning true, but the message channel closed before a response was
received

Edson Biancato Bagio

Nov 29, 2023

Cant download ou upload to drive

Cant download ou upload to drive. neither buttons do anything

chris estima

Nov 16, 2023

Cannot save to Google Drive or download

The buttons to download or save are there, but clicking them does nothing. How can I save this recording?

John Kerry

Oct 25, 2023

Facing the Crashing issue

Hello,
When I Capture a video and Stop then it's take a long time to upload it. & after Stop the video Browser and tool both are closed.

Al Pacino

Sep 13, 2023

Nobody can help? who is the creator of this extension?

I recorded but impossible to download or upload to google drive.

Al Pacino

Sep 13, 2023

I recorded but impossible to download or upload to google drive.

I recorded but impossible to download or upload to google drive.

Black Bird

Aug 22, 2023

saving Issue

Able to record but Unable to save

kyu mi

Aug 21, 2023

my record was gone after I finished recording and the extension is sometimes not working/recording

After the latest update, Screeny seems to have a problem, I record a video yesterday but after saving it suddenly went gone and did not save in the history. I tried to record again, but the whole 1 hour duration of my record only 5 minutes was recorded. Please fix this issue.

钟闹

Aug 12, 2023

Seems it can't record screen and webcam at the same time

When I choice "Both", it only record the screen but not webcam.

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