1,221 support issues
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Roberto Almeida Santos
Dec 17, 2024
Iniciar gravação
Não estou conseguindo fazer a 1ª gravação de vídeo na versão gratuita
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Byron Balagon
Nov 1, 2024
Cant update the version
Cant update the version
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vanessa de oliveira souza
Oct 30, 2024
erro
Mensagem aparecendo.
"Se o erro persistir, entre em contato com nossa equipe de suporte
Código de erro: SC-1"
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Joanie Gauthier
Oct 25, 2024
message d'erreur
Bonjour,
Lorsque j'essaie de me connecter avec mon compte professionnel, j'ai ce message d'erreur:
Oops, something went wrong.
Please contact our support team
Que dois-je faire? Pourtant j'ai déjà été capable de l'ajouter à ce courriel dans les années antérieures.
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leah keen
Oct 21, 2024
extension not going away
I can not opne lockdown browser because of the screencastify extension still being on chrome even after I deleted it
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Tsubasa Kisaragi
Oct 17, 2024
Not working
Even if I record, it automatically stops after about 1 minute 30 seconds.
I can't save it to Google Drive because of an error.
I can't save it locally either. It's useless.
If they don't fix this, I want them to cancel my paid subscription and give me a refund.
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Kalie Purcell
Oct 16, 2024
Unable to access school resources
So I have never downloaded this extension to my browser but the website I am trying to use for school won't allow me to continue without removing this extension. I have contacted everyone on their end and they said to contact your web help to try to figure out this problem. Not sure why my app says I have this extension when I've never heard of it nevermind downloaded it.
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sari beira
Oct 10, 2024
Código de erro: SC-1
não abre os vídeos que eu gravo e aparece essa mensagem de erro.
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Shawn-Anne Pierner
Sep 26, 2024
Not working
I have had a paid version of ScreenCastify for 2 years and now I can not log in or create a new account. I have emailed twice and no response. I see that many people are having the same experience and I don't see any replies after July. Is ScreenCastify no longer available? I called the number and it rings forever and then says to leave a message but there is no voicemail message.
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Leila Cornejo
Sep 18, 2024
Deleted but still on computer
I deleted Screencastify long ago but it still has remanents of it on my computer. It will not allow me to use Lockdown browser because it says I still have it downloaded but I deleted it. What should I do?
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