Support: Screencastify - Screen Video Recorder
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Screencastify - Screen Video Recorder

11.5K ratings


1,236 support issues

For additional help, check out the developer's support site.

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Isabelle Julien

May 21, 2024

Si l'erreur persiste, contactez notre équipe d'assistance Code d'erreur : SC-1

les 8 derniers enregistrements que j'ai fait m'ont indiqué ce code d'erreurs. J'ai désinstallé et réinstallé l'extension sans succès...

Taylah Hodgson-Harvey

May 19, 2024

won't let me remove from extension

I need to download a lockdown browser and it won't let me install it until I have removed the screen castify extension.
but it won't let me remove it. it has been installed by an organisation.

Kelly Skaar-Hoffman

May 16, 2024


Why am I out of recording? My district subscribes to this.

Gregory Vee

May 13, 2024

Cancel subscription

I no longer need this product. How do I cancel my subscription?

Tiffany Kennedy

May 7, 2024

Screencastify wont start recording

I am trying to record a video. When i press record it comes to another screen and asks if i want to share the entire screen, i click on the share button but then nothing happens. It doesn't start counting down. How can i fix this?

Irantzu Gorostizaga Sagasti

May 2, 2024

Screencastify free for teacher

Sorry, my school teachers told me that screencastify is free for us (teachers) but I can´t record more than 10 videos. How can I do it?

Thank you!

Jasmine Frost

Apr 28, 2024

ghost Screencastify - HELP!!!

I need to take an important test and their app online says I need to uninstall Screencastify. However, I don't have that extension. I checked under Chrome extensions and I don't have it. So not sure where else to look
Any help would be greatly appreciated.



Apr 22, 2024

problema para grabar

Como actualizo para seguir grabando?

datchudom sangsaitim

Apr 13, 2024

i can<t look my vdo

i can<t watch my vdo

Adam Jezewski

Mar 31, 2024

Cannot login to Screencastify

Hi, I really like using screencastify. I used it last year to record highlights from my son's hockey games. I cancelled my subscription during the off season and I'm trying to reactivate but I cannot seem to log back into my account. I've tried removing the Screencastify app from my Google extensions and readding a couple of times but still not working. Any ideas? I would love to subscribe again!

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