1,230 support issues
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Jázio Cavalcante Neves
Jun 21, 2024
Vídeos salvos
Olá, estou testando a plataforma, mas quando finalizo o vídeo, não consigo assistir o vídeo salvo. Erro SC-1.
Poderia ajudar?
Sabrina Wilson
Jun 19, 2024
puzzle piece
I think I hve installed screencastify, but it says to click on the puzzle piece!! I have no puzzle piece or i cant find it....
Now what?
Peter Villar
Jun 10, 2024
i can't do any recording
Hi, i have paid for a subscription but after a few months i have problem logging in to screencastify. I have log a ticket to customer service but they did not manage to resolve my issue. Can you please help as i want to do some recording and also retrieve my recordings asap.
Claire Jolly
May 27, 2024
Wont record
I have opened screencastify but it won't record despite everything looking like it is going to. I have uninstalled and re-installed
Jeff Cooke
May 26, 2024
Cancel
Not using
Isabelle Julien
May 21, 2024
Si l'erreur persiste, contactez notre équipe d'assistance Code d'erreur : SC-1
les 8 derniers enregistrements que j'ai fait m'ont indiqué ce code d'erreurs. J'ai désinstallé et réinstallé l'extension sans succès...
Taylah Hodgson-Harvey
May 19, 2024
won't let me remove from extension
I need to download a lockdown browser and it won't let me install it until I have removed the screen castify extension.
but it won't let me remove it. it has been installed by an organisation.
Kelly Skaar-Hoffman
May 16, 2024
recording
Why am I out of recording? My district subscribes to this.
Gregory Vee
May 13, 2024
Cancel subscription
I no longer need this product. How do I cancel my subscription?
Tiffany Kennedy
May 7, 2024
Screencastify wont start recording
I am trying to record a video. When i press record it comes to another screen and asks if i want to share the entire screen, i click on the share button but then nothing happens. It doesn't start counting down. How can i fix this?