37 support issues
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- Problems
Luis Tanaka
Dec 21, 2023
it doesnt work
I used this extension in last week to analyze CFD, but when i've tried to use today simply didnt work. It just apear message of "no data avaible", but i dont know what is wrong with it. Could you help me, guys?
Èric Zapater
Nov 23, 2023
Package not valid
Trying to install in chrome or brave. On a linuxmint client. Always shows an error message "could not load script in background: jprbackground.js"
Daniel Jimenez
Nov 22, 2023
It doesn't work anymore
To me it's a really usefull extension but, sadly, it doesn't work anymore (hosted Jira v7.13.13)
I see this error in javascript console before inserting analyze button:
Uncaught DOMException: Failed to execute 'insertBefore' on 'Node': The node before which the new node is to be inserted is not a child of this node.
Anastasiia Fedina
Nov 13, 2023
Потеря коннекта между расширением и Jira
Пропала кнопка Analyze Flow, отображаемая ранее на доске и запускающая построение графиков.
Обновление Chrome не помогло.
Тип Jira - Jira Server
Александр Коротков
Oct 2, 2023
Analize Flow disappeared
Since 02.10.23, the Analyze Flow button has stopped being displayed on the Kanban board. Although it was displayed before, and all metrics were regularly calculated. Something happened?
Nadira Iz
Sep 14, 2023
Jira flow companion on scrum board
Hi!
My team has problem of connecting Jira flow companion on jira cloud.
"Analyze flow" button shows up on the Kanban board. But it is not shown up on the Scrum board.
Could you please check the logs to answer why it is working for Kanban board and not for scrum board.
Thanks!
Nadira Iz
Sep 11, 2023
Jira scrum board does not show "Analyze flow" button
Hi!
My team has a problem with the jira flow companion plugin working not properly on the Jira boards. On the Kanban board it is shown, however on the scrum board it is not shown.
Miguel Perez
Aug 19, 2022
Is the cycle time calculated by the time an assignee is added to the ticket?
Hi Magnus/community, we would like to adjust our process and I´m not sure how the cycle time is calculated. Is it by the time a person is assigned to the issue (would be my assumption)? We remove the assignee from one step to the next, as sign it can be pulled by the next person. Thanks Miguel
Daniel A. F.
Jan 12, 2022
Next-Generation Jira Projects
For "Next-Generation Jira Projects", use the url and enter the Next-Gen Board's RapidView ID:
"chrome-extension://kbppfmkmcilakibigimbnohnbefifaao/cfd#aHR0cHM6Ly95b3VhZ2lsZS5hdGxhc3NpYW4ubmV0/rapidView=2"
Débora Coutelo
Oct 25, 2021
Plugin is not working
I usually use this google extension a lot, but it stop working since Jira changed the URL path of the boards. I don't know if this is the source of the problem or just a coincidence. But the button is not working anymore. I clic and nothing happens. I've already removed and added the extension again, but it didn't solve.