Item logo image for SBX | A Collaborative Inbox for Outlook

SBX | A Collaborative Inbox for Outlook

sbx.tools
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Overview

Collaborate with your team in Outlook. Easily manage your team’s emails with ticket-like assignments.

We provide the collaboration tools you need to manage your helpdesk, sales and more in Outlook. Save your team’s time by assigning emails and tracking if emails are resolved. Get your whole team involved, avoid duplicate work and awkward forward chains by assigning emails. Features Assignment – Assign emails so that you know what to focus on and to foster accountability. Track status – Keep track of which emails have been resolved, when and by whom. Overview of unresolved emails – Get an overview of unresolved emails by category or assignee at a glance. Internal discussion – Chat with your teammates and refer to your chat history by simply opening your email. Sent replies can automatically include a copy to the collaborative inbox– SBX has an option to automatically include a copy to the collaborative inbox. Collision detection – Stay aware of whether another teammate is already writing a reply to the same email. Team reports – Get an overview of your team’s performance. See how quickly your team reacts to new emails and how long it takes you to resolve emails. Learn more on our website https://sbx.tools/

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Details

  • Version
    1.0.7
  • Updated
    February 28, 2024
  • Size
    24.92KiB
  • Languages
    English
  • Developer
    SBX Tools OÜ
    Liblika 9 Tallinn 13426 EE
    Website
    Email
    support@sbx.tools
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.

Privacy

SBX | A Collaborative Inbox for Outlook has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

SBX | A Collaborative Inbox for Outlook handles the following:

Personally identifiable information
Authentication information
Personal communications

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

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