16 support issues
For additional help, check out the developer's support site.
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Ed M
Jun 6, 2024
Free vs paid version
Do you provide a free version and a paid version? How much is the paid version. Thanks.
Ronald Shankland
Sep 10, 2023
Help!
How do I start - I've registered under ron@gmx.eu?
chev
Apr 29, 2023
extension reloads itself too frequently
this wasn't a problem before, but recently, the extension keeps getting disabled by chrome because it reloads itself too frequently, or so it says. it works again after I re-enable it, but it still gets disabled after some time and it's seriously getting tedious
Casey Mahoney
Apr 8, 2023
Chrome OS
Does it take more than one spell checker to be proficient.
Jokas Lokas
Jan 28, 2021
Sapling breaks any website using Editorjs.io
Literally ruined all of my work. Backspaces just deletes all of my work when using this plugin and any website running editorjs. Horrible design.
t rod
Jan 26, 2021
Sapling App purchase
I want to immediately cancel my purchase and have a refund issued. I never received a confirmation email and instructions.
Carolyn S
Jan 21, 2021
Unable to run
Can you please help? This is the message I received:
“Could not move extension directory into profile.”
Christopher Boyd
Oct 28, 2020
Interferes with HTML Editors
We have an HTML WYSIWYG drag-and-drop editor on our site and Sapling creates attributes and modifies the content, creating issues. Is there documentation explaining how to flag a div and it's contents to be ignored by Sapling? Grammarly has a similar method to say "ignore this and all children elements".
Alex Justask
Oct 15, 2020
I can't register to use it
I can't register to use it, I get this message when I try to sign up. I have tried other emails and its the same message.
Error: Disallowed email domain.
Chuck Baggett ChuckBaggettWeb (ChuckBaggett web)
Aug 21, 2020
It flickers constantly on Twitter.
The text box where Sapling is in use flickers constantly.
It is able to make sensible suggestions while it's doing the intolerable flickering.