Sangoma Connector
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Overview

Sangoma CRM integration for BV/BV+

The Sangoma Connector extension enables you to integrate your Sangoma Business Voice UCaaS phone system with your CRM platforms and web applications, to support click-to-call, inbound screen pops, and call detail tracking features. Call Logging: capture inbound and outbound calls in supported CRMs based on a matching phone number in the record. Available for Salesforce, Hubspot, Pipedrive, Zoho, and Redtail. Screen Pops: Connector will initiate a search in the target CRM or website of the inbound calling number. This feature is supported in over 80 CRMs and websites. Click to call: By clicking on a number on a website, an inbound call will be initiated to your extension and then connected to the dialed number. In order to use Connector, use your standard Business Voice credentials (username and password) for Single-Sign-on convenience. Please note your user profile must be licensed for Connector. Unlicensed extensions will not be able to log-in and will get a message that the user is not entitled. If you need help enabling your user profile to use the Connector extension, please contact your IT Administrator, Sangoma Partner, or Sangoma sales or customer support representative.

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Details

  • Version
    0.17.21
  • Updated
    March 29, 2023
  • Offered by
    sangoma-cloud-apps
  • Size
    572KiB
  • Languages
    4 languages
  • Developer
    Sangoma
    100 Renfrew Drive, Suite 100 Markham, ON L3R 9R6 CA
    Email
    connect-admin@sangoma.com
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.

Privacy

Sangoma Connector has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

Sangoma Connector handles the following:

Personally identifiable information
Authentication information
Website content

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

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