9 support issues
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- Questions
- Suggestions
- Problems
Kumaran J
May 4, 2024
SAML tracer does have HTTP trace
The tracer shows only the HTTPS requests. Does the tracer also support HTTP requests?
Adrian Grancea
Nov 24, 2023
download and install offline
security do not allow downloads on the server. May I download an offline version and install it on Chrome on the server?
Patrick Feltz
Nov 22, 2023
all exports are "Null"
this extension worked without error for years and as of today Chrome version was updated from 119.0.6045.124 to 119.0.6045.160 and every export results in "Null"
Larry Viezel
May 10, 2023
SAML UTF encoding
First I want to say how amazing your tool is. Its been incredibly helpful troubleshooting SAML issues. Is there a way to add UTF encoding to the SAML output? If I decode the SAML using https://www.samltool.com/decode.php the first line of the output is <?xml version="1.0" encoding="utf-8"?>. But that bit is missed in SamlTracer. Okta is sometimes sensitive to the utf encoding. It would be helpful to see it here.
Phil Calvin
Feb 22, 2023
Privacy Practices concern
Can you tell us more about what you do with the Authentication Information that you collect?
Why should anyone allow your tool to trap and collect passwords, credentials, security question answers, etc. ?
Chris Lavergne
Aug 17, 2022
Auto Open in New Tab?
This tool was fantastic with man SSO services I've encountered, however, Otka opens your app in a new tab each time and I cant open dev tools fast enough. Any way to have this magically open and record a new tab?
Ankit Bhutda
Aug 1, 2022
Unable to open SAML tracker
I am unable to open SAML tracker and in manage extension its showing
Inspect Views > background page ,
How to solve this issue to able to access SAML tracker ?
Aaron Meyer
Jun 1, 2022
Tabs in lower pane not visible
I cannot see the various tabs in the lower pane. How can I get those to appear?
bala karthik
Jan 28, 2022
Export/Import Issue
When I try to import the exported trace which is in json format, I always get an error "The selected file doesn't seem to contain importable traces!" whereas it works for the same person who exported the trace.