43 support issues

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Anisha Deepchandani

Apr 16, 2025

It is not working on my mac laptop. Does it support on mac?

My tabs are not changing color and are defaulted to blue for all orgs. Also in options, there isn't any way to manually add site. What could be the issue?

Jake Anthony

Dec 23, 2024

Not working in Island

Unfortunately, this no longer works in our Production environment. Still works in testing environments, though.

Chase Russell

Dec 11, 2024

No longer working on newer orgs

In the last couple of weeks, this has stopped working for most orgs. It seems to work on orgs older than a year or two, but not on ones newer than that (and/or ones that have person accounts enabled).
An uninstall/reinstall with cache refresh and Chrome update did not fix it.

George Schoemaker

Nov 20, 2024

Extension No Longer Working

As of this morning the Colored Favicons is no longer working as expected. All my Salesforce Orgs are defaulting to the Blue Salesforce favicon. I installed the recent update, cleared my browser cache, uninstalled the extension and reinstalled it, but it still doesn't automatically add the Salesforce site to the Options list. I love this app and it makes my Salesforce consulting work so much easier to organize.

Adriana Cadavid

Nov 13, 2024

Issue with Permission Sets

I installed the extension and now I can't edit a person's permission sets. I see a list, but when I try to edit the right where it shows ones assigned are blank and I can't select more to add. Only happened right after I added the extension. I have uninstalled and cleared cache, but problem persists now. :(

Fran Johnson

Oct 4, 2024

Options not saving

I am unable to get my options to save. When I select the save after editing the colors the way I want it does nothing. I cleared cache and even uninstalled and reinstalled. Suggestions?

Alex Sullivan

Apr 17, 2024

Salesforce Summer '24 Setup Colored Tabs Broken

Love this app, but it looks like in Summer '24 the tab colors are not working specifically in setup. The URL structure of setup seems to have changed (from https://[domain].lightning.force.com/lightning/setup/SetupOneHome/home to https://[domain].sandbox.my.salesforce-setup.com/) which might be the cause. Would love to see an update to support. Thanks so much for the work on this very useful extension!

Suzie Dusek

Jul 13, 2023

Export/Import

I had to move to a new laptop. I exported my favicons and imported them to the new laptop. Now, all my tabs are different colors than what I had set up. Can this be corrected?

Max Wunderlich

May 18, 2023

Automatic "DEVELOP" instance supersedes actual domains

Hello!
This might be a side effect of Enhanced Domains (not sure at this point), but I've noticed that the extension interprets URLs with the structure "mydomain123--package789.develop.vf.force.com" as being in a "develop" instance, rather than in the "mydomain123" instance. This causes similar pages in different orgs to appear with the "develop" favicon color, and unfortunately, when I remove the "develop" instance from the extension config, it automatically re-registers "develop" the next time I open that page, regardless of what org I'm in.
Note that this isn't happening in sandbox orgs, since the URL structure is "mydomain123--sandbox456--package789.sandbox.vf.force.com", and I'm inferring that that case is already covered in the extension somehow.
Thanks in advance if you're able to fix this for non-sandbox orgs. :)

Andy Ray

Jan 27, 2023

Requesting privacy policy to use your plugin in healthcare environment

Hello, your plugin is a lifesaver. We're looking to use it in a healthcare tech company, and the chrome plugin page says:

To learn more, see the developer's privacy policy

Can you please provide us your privacy policy?

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