Support: Salesforce Case Notifier

10 support issues

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Jeffrey Gibbons

May 2, 2022

Salesfoce

Can't Create Any Topics
I have tried many different lists and I cannot create any topics. Every one shows the error "The original query has been normalized by removing relationship fields and order by clauses to make it Topic friendly." I click Create and nothing ever shows up in the list below. Does this extension work with Salesforce Classic, or is it Lightning only?

I have the exact same problem as this guy. Any updates?

Praveen Kumar Madhava Rao

Dec 28, 2021

Step by Step instruction manual

Please can you provide the step by step instruction manual to configure notifications when a case arrive in Salesforce. Thanks. Praveen

An Viaene

Oct 13, 2021

Not able to use notifier

Not able to use notifier
When clicking on create after adding a list view, nothing happens. When I read what it can I would really like to use this extension, it would make my work much easier.

CRM UFM

Jul 8, 2021

Can the case notifier notify when receiving a new email on the case?

Hi, the app works really well to track status changes with the query I created for list view my cases, how ever, I doesn't notify if a get a new email from the client of that case. Can this be achieved?

An Viaene

Mar 1, 2021

Not able to use notifier

When clicking on create after adding a list view, nothing happens. When I read what it can I would really like to use this extension, it would make my work much easier.

Anis Hamed

Apr 28, 2020

Not Able to create a Topic

Hello Team,

i selected the pre-configured view and clicked on Create but nothing happens.
No Topic created, can you please advise ?

Thanks,

PJ

Mar 25, 2020

Authorization page error

Not allowing me to login

sajal sethi

Mar 4, 2019

Error - Failed to Fetch

I've enabled the Chrome extension on my browser. When configure it and log into Salesforce sandbox, I get an error notification: "Failed to Fetch", and it seems to log out of Salesforce.
Could you please help. Thanks.

A Chrome Web Store user

Sep 25, 2018

Desktop notification

Addition - I have confirmed that I am subscribed to the topic as well. Still, not desktop notification...

A Chrome Web Store user

Sep 25, 2018

Desktop notification not showing

My notification works in Chrome, but I don't get Desktop notification. I have pop-up enabled in Chrome, so not sure what the problem is. I am Salesforce admin and my support team needs desktop notification for new Cases. This would be a great tool if I could get that to work. Hope you can help me with resolving this.Thanks!

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