44 support issues
For additional help, check out the developer's support site.
- All
- Questions
- Suggestions
- Problems
Chris Lee
Mar 13, 2024
No Longer Able To Access
Hi. As of Saturday 9th March I can no longer access the running challenges on my Mac Desk Top. This has never happened before and it was only after running in Holland that I wanted to look at the World Map. Is there an issue?
Chris Lee A351651
Carol James
Jul 15, 2023
Volunteer only results
As someone who has never completed a parkrun, but volunteered a lot I'm excluded from seeing any of my challenges and just get the following error message "No results detected, no challenge data will be compiled". Any chance this could be changed to include those who don't want to complete a parkrun but who volunteer? Carol James A1943493
Andy Goy
Jun 19, 2023
name challenge
Hi I guess parkrun has changed their data a bit and your parkrun id is added to your name challenge section regards andy goy 6 out of 7 !
Name Badge [?] show map 6/8
a Ancholme Valley Way 24/09/2022
- n Normanby Hall 01/10/2022
- d Dalby Forest 08/10/2022
- y York 15/10/2022
-
- g Goole 29/04/2023
- o -
- y Yarborough Leisure Centre 06/05/2023
- - -
- ( - -
- a -
- 2 - -
- 7 - -
- 8 - -
- 3 - -
- 9 - -
- 4 - -
- 2 - -
- ) - -
John Smith
Nov 8, 2022
Event Stats
Hi, the parkrun extension is working on my profile for my details as normal but It's not working on the event page so I can't access the event stats that always appear at the top of the results page (with milestones, average age, age grade, number of new runners etc). Have you Idea Ideas how I can get this back? Thanks, John
Tamzin Glass
Aug 17, 2022
Can't see challenge progress or badges
I get the following error when I try to check my profile:
Error: TypeError: Cannot read properties of undefined (reading 'data')
Is there anything that I can do to fix it?
Jamie Barry
Jun 1, 2022
Data update
Hi,
Love what you do! Noticed my completed A-Z is showing later runs than were completed - I. completed in October 2019 and I have 2022 runs in the list - and some of the challenges include later runs too. Locations are showing my last location as run 1 and my first tourist visit as my last!
Anyone else seeing this?
Jack
Apr 1, 2022
badge icons have a weird rotation
some badges not upright
https://prnt.sc/cDeu3wPM6iYD
Jacek Bodalski
Apr 1, 2022
Running Challenges
still
Error: Error: Map container not found.
Kamil Wołosewicz
Jan 29, 2022
Error: Error: Map container not found.
only volunteer badges are displayed. Under them i got an error message:
Error: Error: Map container not found.
Richard Sedgley
Nov 4, 2021
Extension Icon
When I click the extension icon I am taken to an error page. The link it takes me to us <https://http//www.parkrun.org.uk/parkrunner/nnnnnn/all>. It seems there is a missing colon from the link (and then Chome seems to add in an additional https://). If this is manually altered then the extension appears to behave correctly & display all the additional content.
Thank you for a really great extension :-)