26 support issues
For additional help, check out the developer's support site.
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Eli Alter
Jun 12, 2023
Error
Keep getting this error:
ERR: Invalid JSON response from https://api.robinhood.com/options/chains/
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Jacquelin Osborne
Apr 18, 2023
Import
I'm trying to import CSV file into Tradersync. When I choose Robinhood as my broker it says that the file is not from Robinhood. Is there a different site I could click to get it to import?
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Daniel Kinnamon
Feb 8, 2022
Options Realized Gains/Losses
Absolutely love your extension! Any chance you'll be supporting gains/losses from options in the near future? Thanks!
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J Patel
Dec 31, 2021
Error
Please Sign-in to Robinhood.com in your browser, then click Retry
Retry
If retry doesn't work, please reload/refresh your Chrome browser tab
ERR: Cannot read properties of undefined (reading 'symbol')
Please help the developer help you by sending the above error message to contact@madebymad.com
Version: 1.7
contact@madebymad.com
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mritunjay sharma
Dec 30, 2021
Not working for me. ERR: t.underlying_instruments is not iterable
Please Sign-in to Robinhood.com in your browser, then click Retry.
If retry doesn't work, please reload/refresh your Chrome browser tab
ERR: t.underlying_instruments is not iterable
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He Chu
Dec 7, 2021
Stuck in "Crunching Numbers" step
Hi, this plugin doesn't work for me, as whenever I opened Robinhood, logged in my account, and open this plugin, it first shows "Please Sign-in to Robinhood.com in your browser, then click Retry", I clicked "Retry" button, then it shows "Crunching Numbers. If you're stuck here for too long, please reload/refresh your Chrome browser tab" forever, even if I reload/refresh the browser tab.
My Chrome is of version "96.0.4664.93 (Official Build) (64-bit)" and the plugin is of version 1.2.
Is there anything wrong in my operation? Thanks.
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Joonyeong Lee
Dec 7, 2021
It is stopped during crunching numbers
It is not working. Just stopped during crunching numbers and never work even after reload/refresh the browser tab.
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Francesco Terranova
Dec 4, 2021
stuck on "crunching numbers"
Hello, I tried both in Chrome and Edge. I log into my account. Then click on the extension and all I get is "crunching numbers". I waited 2 minutes
How long am I supposed to wait?
What could be the holdup?
Could it be a security issue?
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T.
Aug 23, 2021
Wash Sales
Hi there, I really love your extension. Robinhood is just not very helpful in providing this type of information. My question, however, is whether your calculations are accounting for wash sales (and the necessary cost base adjustments). Thanks and keep up the good work.
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Michael Johnson
Feb 11, 2021
Can Options be added to the output file?
Would be a great addition
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