Reviews: Web Phone
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9 ratings


3.8 out of 5

9 ratings

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Brett BostonJun 2, 2022

Great software and dialer for a large scale sales and service team. Sam & Ashish are great.

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Corbyn GanFeb 10, 2022

Frequent bugs, unexpected problems, and low overall performance make it difficult to use consistently. Would not recommend to anyone sadly. Our business has tried to like it, given many chances, but it just doesn't work well. Update was released today that completely shut down our entire phone system, bringing us to a standstill. I've sat in on multiple calls with tech team in attempt to resolve lots of recurring issues, but nothing seems to really fix anything. Had a personal tech issue, hop... Show more

3 out of 4 found this helpful
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Richter TA TechDec 21, 2021

This is without a doubt the worst dialer ever made. To start, it does not easily perform the function of a phone, the ext hardly works and after using it for 4 months with absolute horrendous support I am happy to say I am leaving it to return to RingCentral. The dialer does not identify phone numbers well, and you cannot dial a number from a webpage, CRM, excel, or anywhere you might normally find a phone number. 90% of the time you must manually type the number into to dial it. If ... Show more

3 out of 4 found this helpful
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Ashish SoniDec 20, 2017

I engineered this software so I think it works like a charm ;-).

1 out of 6 found this helpful
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Suraj MishraOct 26, 2017

Easy to use, great extension for Chrome. Works incredibly fast and enhances efficiency and productivity. Very pleased!

1 out of 3 found this helpful
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Gavin HarrisOct 5, 2017

If you use Zoho CRM with the phone bridge and are sick of the pop up call window that you can never get rid off.... then get this extension. Seamless merger easy to use and the VM drop is a major plus. Awesome add-on.

3 out of 4 found this helpful
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Sam AparicioSep 18, 2017

I designed this software, so I think it's awesome :-) We put into it everything we've learned about phone conversation productivity - it's lightweight and superfast, hope you enjoy it just as much as I do.

1 out of 4 found this helpful
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