Overview
RingCentral RingCX for NetSuite
The RingCX for NetSuite app provides seamless integration between NetSuite and your RingCX contact center. It offers the following features: Omnichannel customer engagement - Handle inbound voice calls, live chat interactions, and more directly from your account within NetSuite - Give your agents a complete view of the customer journey so they can serve customers better Tight integration with your NetSuite CRM data - Quickly identify customers for personalized experiences - Easily create new tickets or update existing ones for faster after-contact work Easy to deploy and use - Prebuilt integration to deploy in hours, not weeks - Use your browser on any platform (Windows®, Mac®), no software installation is needed Guides: - https://support.ringcentral.com/article-v2/installing-and-setting-up-ringcx-for-netsuite-for-admins.html?brand=RingCentral&product=RingCX&language=en_US - https://support.ringcentral.com/article-v2/using-ringcx-for-netsuite-as-an-agent.html?brand=RingCentral&product=RingCX&language=en_US article-v2
Details
- Version25.2.2.23
- UpdatedJune 12, 2025
- Offered byRingCentral
- Size2.16MiB
- LanguagesEnglish (United States)
- DeveloperRingCentral, Inc.
20 Davis Drive Belmont, CA 94002-3002 USEmail
isvdev@ringcentral.com - Non-traderThis developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.
Privacy
RingCentral RingCX for NetSuite has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.
RingCentral RingCX for NetSuite handles the following:
This developer declares that your data is
- Not being sold to third parties, outside of the approved use cases
- Not being used or transferred for purposes that are unrelated to the item's core functionality
- Not being used or transferred to determine creditworthiness or for lending purposes
Support
For help with questions, suggestions, or problems, visit the developer's support site
