RingCentral for Google

We want to be able to add images or files to extension as in the original app. We can add them to the desktop app, but we cannot add them to the chrome extension.

By far, this extension for contact center is the worst I've ever seen in my entire professional career. I would give it zero stars if I could.

Unless it's fixed, using it is very disruptive. Important calls are being ruined because of this extension. It has immense potential and could tremendously benefit users.

Call centre Users complain about it all the time. Not good at all.

This can be so useful extension. I am pleasing RingCentral to do update on it ASAP and make it much better than it is now. Its much easier for using than program.

completely trash

i've had to use this app for my job every day for the last 6 months and its incredibly unreliable. this app will drop audio consistently resulting in the caller being unable to hear your voice. if you change your status (for a lunch or for a break) when you go back to available status, the first few calls will have no audio. the only fix for this problem is to log out of the app, uninstall and reinstall the browser extension then log back in. this is time consuming and very frustrating for cu... Show more

this app is garbage and it never works properly. fix your trash app

Our call center of ~20 people uses this extension to 1-click dial out of the RingCentral main app. The extension is great when it works, but randomly logs out, crashes, or doesn't work frequently. We end up troubleshooting on our own most of the time, as RC's tech support and online help articles are essentially useless.

I cannot tell y'all how frustrated I am with RC. We as a business have been using RC for years now. It worked fantastically until about a year ago when I started getting strange messages. Our whole company uses Chromebook - RC started not allowing log in, or logging me out without notice, or giving me odd messages like "you are low on disk space", etc. which is ridiculous. I take hundreds of calls a week. Are you telling me I have to use this little tiny extension instead of the RC browser no... Show more