Item logo image for RingCentral Contact Center Voice

RingCentral Contact Center Voice

2.9(

11 ratings

)
ExtensionWorkflow & Planning30,000 users
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Item media 1 (screenshot) for RingCentral Contact Center Voice
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Overview

RingCentral Contact Center Voice plug-in connects agents directly to RingCentral Contact Center.

RingCentral Contact Center Voice uses WebRTC to send and receive phone calls from the Contact Center anytime, anywhere directly through their chrome browser: * See agent state immediately in the browser * Send and receive all calls directly from the Agent Desktop * Establish agent WebRTC connections directly from the Agent Desktop RingCentral Contact Center Voice acts as the bridge between the Contact Center and RingCentral Office to provide high quality voice experiences that ensure a good experience for your customers and are easy to use for your agents.

2.9 out of 511 ratings

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Details

  • Version
    2.1.2
  • Updated
    November 18, 2024
  • Offered by
    RingCentral
  • Size
    2.84MiB
  • Languages
    English (United States)
  • Developer
    RingCentral, Inc.
    20 Davis Drive Belmont, CA 94002-3002 US
    Email
    isvdev@ringcentral.com
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

The developer has disclosed that it will not collect or use your data. To learn more, see the developer’s privacy policy.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

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