ReviewLenz — Trustpilot Review Intelligence

Scan any Trustpilot page and get instant AI-powered review analysis: themes, sentiment, NPS, action plans, and competitor insights.

ReviewLenz turns Trustpilot reviews into structured business intelligence in minutes. No dashboards to configure, no accounts to create. HOW IT WORKS 1. Navigate to any brand's Trustpilot review page 2. Click the ReviewLenz icon — it detects the brand automatically 3. Choose your time range: last 1, 2, 3, 6, 12 months or all time 4. Hit Start — reviews are collected through your logged-in browser session 5. AI analysis runs and your full report opens in a new tab WHAT YOU GET Overview and metrics — Sentiment breakdown (positive / neutral / negative) — Net Promoter Score estimate with improvement advice — Rating timeline chart — hover any point to preview the review — Rating distribution breakdown Theme analysis — 5-7 positive and negative themes ranked by frequency — Real customer quotes for each theme — Urgency flags on negative themes with specific fix suggestions — Customer language phrases extracted verbatim Strategic insights — Quality dimensions scored 0-10 with trend indicators — Prioritised 5-step action plan with impact, effort, and timeframe — Customer segments with tailored opportunities — Trend analysis showing if sentiment is improving or declining Competitor intelligence — 5 direct competitors identified from review patterns and brand context — Strengths, weaknesses, and customer switch risk for each — Market positioning analysis — Whitespace opportunities your brand can exploit Creative directions — 5 ad hooks and angles with headlines, body copy, and CTAs — Objection-handling ad concepts based on negative reviews — Competitor positioning angles — Testimonial ad ideas using real customer quotes — Content series suggestions for social media — Live ads from Meta Ad Library for the brand and competitors — Ads sorted by longest running (proxy for best performing) Additional features — AI chat built into the report — ask follow-up questions in plain English — Date range filtering — analyse only recent reviews or full history — Live progress on the toolbar badge while scanning — PDF export of the full report — Paid download of raw review data as formatted PDF PRIVACY — Reviews are collected through your own logged-in Trustpilot session — No personal data stored permanently — No tracking, no ads, no data selling — Analysis processed securely and not shared with third parties — Full privacy policy at doreviews.site/privacy-extension.html REQUIREMENTS — A Trustpilot account (free) — you must be logged in for review collection — Works best on Chrome desktop Free to use. No account required for analysis. Optional paid export for raw review data.