Review Reply - Smart AI Responses
Overview
Draft AI replies to guest reviews on Google Business Profile, Booking.com, Expedia and Tripadvisor. Edit, then post yourself.
Reply to hotel reviews on Google Business Profile, Booking.com, Expedia Partner Central, and Tripadvisor for Business without leaving the page. Review Reply adds an RR button beside the platform's own Reply or Respond action. Click a guest review, and the extension drafts a context-aware response in your chosen language and tone. Review it, edit it, run Truth Check guidance, then post through the platform's native reply form -- you always make the final click. Main features - One-click AI drafts for the guest review you select - Three tones: Professional, Friendly, Casual - Reply language set per response -- matched automatically to the review, or picked from 29 languages - Truth Check guidance that flags claims the review text does not support - Your choice of a Chrome side panel, a compact toolbar popup, or an in-page card - Light, Dark, and Black appearances for the panel and the in-page card Where it works - Booking.com Extranet - Expedia Partner Central - Google Business Profile - Tripadvisor for Business Built for hotel and accommodation teams who answer reviews across those four review-management platforms. The extension stays inactive on unrelated pages and fails closed when it cannot verify a supported review surface. Reviews RR cannot read in the page -- Chrome Web Store reviews, for example -- are pasted into the panel's review box and drafted the same way, with the optional rating and reviewer name typed in beside them. That box is shown directly on any page RR does not support; on a supported review page it waits behind a "Paste a review instead" control in the "No review selected" section, so the RR button flow is unchanged. A pasted draft can be edited, Truth Checked, and regenerated like a page draft. Chrome does not allow any extension to script the Web Store, so that path drafts only: the reply is copied out and pasted into the review's own reply box by hand, the panel says so, and the extension never posts it. An RR account is required. Clicking the extension's login button starts a ten-minute pairing request bound to the tab the extension opens. After sign-in or signup, RR activates a private extension-session credential without copy and paste. The connection lasts 30 days and can be renewed through the same pairing flow. Reply generation is subject to the limits and pricing of the user's RR plan. The extension sends only the review content deliberately selected or pasted through an RR action, the available or typed reviewer name and rating, selected reply settings, and a platform label -- the review host, or "manual" for a pasted review -- to the Reputation Systems API when the user requests a reply. It does not sell data or use it for advertising.
5 out of 56 ratings
Details
- Version0.7.37
- UpdatedOctober 6, 2026
- FeaturesOffers in-app purchases
- Size137KiB
- LanguagesEnglish
- DeveloperMultisystemsWebsite
1505 Greenland Dr Murfreesboro, TN 37130-3316 USEmail
contact@multisystems.aiPhone
+1 754-268-3573 - TraderThis developer has identified itself as a trader per the definition from the European Union and committed to only offer products or services that comply with EU laws.
- D-U-N-S141259976
Privacy
Review Reply - Smart AI Responses has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.
Review Reply - Smart AI Responses handles the following:
This developer declares that your data is
- Not being sold to third parties, outside of the approved use cases
- Not being used or transferred for purposes that are unrelated to the item's core functionality
- Not being used or transferred to determine creditworthiness or for lending purposes
Support
For help with questions, suggestions, or problems, visit the developer's support site