36 support issues
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Mauro
Jun 22, 2024
Problema em abrir um arquivo
Olá. Estou tendo problemas para abrir um arquivo da pasta do meu notebook, o Responsive Viewer abriu o meu arquivo na primeira vez que utilizei, fechei o app e quando tentei utilizar novamente não abriu mais o arquivo.
No outro dia tentei utilizar novamente, mas o mesmo problema aconteceu, ele abriu meu arquivo mas depois parou de abrir novamente.
Angela _
Jun 10, 2024
Screens saving not working
I tryed to save screens with the normal & bulk option in 3 tabs. Only in the first tab it saved the screens, in the other tabs it did not saved anything so when i closed and reponend the page i basically lost all my work for these two tabs. I tried two times, with the bulk add and the single add.
Moreover, there is no way to save the screens between released, so every time you did some kind of update i loose all my work again.
Last point, after the last updats i cannot set anymore the browser agent and this was super useful.
JL Pérez
May 22, 2024
Plugin not working on local sites
Hi
We have found an issue in your plugin that makes it not to work in local sites. It works on online.
If you install the Responsive Viewer fresh it wont work on local sites.
But we have found that interacting with other plugins you can make it work.
How to reproduce the issue:
Install uBlockOrigin (uBlockOrigin is not the issue, we just use it to generate the issue). Put it in blocking state.
Try a local site, click on responsive viewer. It wont work
Deactivate uBlockOrigin
Activate it
Withouth any further interaction the site will load the responsive extension. (As if something was stuck and this deactivation/activation of a third party extension worked)
You can also generate the same issue with another extension:
Toggle Javascript.
Install Toggle Javascript
Load a local site
Try Responsive Viewer
It wont work
Toggle Javascript off
Toggle Javascript on
Now the responsive viewer works
We have tried this in two different computers with different extensions installed
This issue happens after today's update
22 March 2024
Isma Luque
May 22, 2024
Local url not working
I have installed Chrome Version 125.0.6422.77 (Official Build) (64-bit) and with the latest version of the responsive viewer plugin 1.1.3, local project URLs have stopped working. Any public URL (on the internet) works, but local project URLs no longer function. Has something changed with the new version? Is there anything else needed?
Thank you very much.
Алексей Колбашов
May 18, 2024
Много ошибок
Было хорошее расширении, с обновлением стало намного хуже. Все сломали, что работало
Adriana Mucciolo
May 16, 2024
dont like the update
When I change from workspaces I have to reload the page and load the extension again. And now to change views (workspaces) it´s necessary two mouse clicks. This is very bad for productivity. Please, repair it.
Karen
Mar 29, 2023
Clicking on [Inspect by mouse] and an element, unable to find where I can see the codes.
Click on [Inspect by mouse] > Click on element > Unable to see the codes
Paul Sowten
Jan 6, 2023
Sync Scrolling & Clicks
Hi
What determines whether which active screens will sync scrolling and syncing?
Currently have 5 screens active, resolutions 390x844 , 375x812, 414x896, 767x767, 1280x800, and only the first 2 are syncing scrolling and syncing.
Thanks
Paul
Lawrence San
Oct 24, 2022
Responsive Viewer not working right on my site.
Hello,
Responsive Viewer seemed very useful at first... but I quickly discovered a problem that made it almost useless to me:
If I load my Sanstudio.com website into Responsive Viewer, it works fine with the home page or some of the main section front pages (such as clicking on the "Graphic Stories" image). However, _within_ my main sections (Graphic Stories, Illustration, and Sketchbook), none of the actual main images display: all I see is the logo and maybe navigation chrome, but the actual story pages, sketches, etc aren't there -- it's just blank.
When I load these pages normally (not using Responsive Viewer) they all display properly.
I'm guessing that the problem is that the site's main images & navigation rely on a combination of PHP and JavaScript. The navigation, especially, is mostly PHP-based. Does Responsive Viewer not support PHP? Or is there something I'm missing here?
Thanks, Lawrence San (sanstudio.com)
Ryan Mayer
Oct 23, 2022
Sites Refuse to Connect
Hi!
Thanks for this plugin! It seems to have a lot of promise, and I can't wait to have it working for me! I'm having an issue (probably a user issue) with any site I put in "refusing to connect," so I can't see the sites. I've tried on google.com as well to make sure it wasn't anything with the websites I build, but still nothing. What could I be doing wrong?