Refix

Track reviews, Buy Box issues and compliance checks on Amazon, connected to your Refix account.

Refix. Right on Amazon. Work with information from your Refix account while browsing Amazon – on product pages, in search results and in the extension popup. The extension is free; a Refix account is required. FEATURES ✓ Track review status and approve reviews Critical reviews on product pages show their status as recorded in Refix: ready for approval, being processed or removed. Approve reviews that are ready for assessment, individually or together, from the product page or popup. ✓ Spot Buy Box issues See alerts about a missing Buy Box, Price Suppression or another seller holding the Buy Box. Select “Check” to open the details in the web app. ✓ Track compliance checks See whether your listing has already been checked for compliance and open the web app to book a Self-Check when needed. ✓ Save competitors Add eligible competitor products for free and see which are linked to your products. Book compliance checks for competitor listings separately in the web app. ✓ Find your products in search The Refix logo marks your products and saved competitors in Amazon search results. Approve reviews that are ready directly from the search page. ✓ Open Refix on the page or in the popup Open your Refix view using the logo at the bottom right of every Amazon page, which you can hide at any time. Use the popup for product overviews, rating trends, review approvals, Self-Checks and saved competitors. AVAILABILITY & SETUP The extension supports six Amazon marketplaces and is available in German and English. On amazon.de, Refix appears automatically. On the other supported shops, it starts when you click the Refix icon. Once you allow it in Chrome, it appears there automatically too. PRICING & LEGAL ASSESSMENT The extension is free. Refix’s terms apply to approved cases. You book and pay for compliance checks separately in the web app. Refix is a technology platform, not a law firm. Legal assessment and enforcement are carried out by an independent partner law firm. Amazon decides whether a review is removed. DATA USE Once connected, the extension matches product and review identifiers with Refix on the Amazon product pages you visit. It also does this for products of other sellers, to identify your products and show existing status information. On pages of your own products, new critical reviews are sent to Refix automatically, with their visible content and reviewer details. There they are analyzed and can be viewed by the Refix team. Automatic approvals your company has already set up also apply to these reviews. Disconnecting the extension stops any further transfer. Refix also measures which features of the extension are used, and records how its window is used, with the content made unrecognizable; Amazon pages are never recorded. For details on the data, how it is used and your rights, see the privacy notice: https://app.getrefix.com/en/extension/privacy PROVIDER Refix is offered by Refix Reputation Solutions LLC and is not affiliated with Amazon. Amazon is a trademark of Amazon.com, Inc. or its affiliates.