Support: Recur for Basecamp

10 support issues

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  • Questions
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  • Problems

Olivia Hensley

Oct 17, 2022

Need a list of all recurring items

How do I access a list of all recurring items that I have scheduled with Recur in Basecamp 3?

JB Foreman

Oct 6, 2022

Does this work on Basecamp 2?

Does this work on Basecamp 2?

Logan

Sep 21, 2021

Issue getting it to work.

I have downloaded, and given the permissions, but when I go into Basecamp and try to use the Repeat Function, it just says Loading and never actually lets me add anything to the field.

Kate Kreamer

Mar 26, 2021

Trouble adding extension

I am having trouble adding Recur to my basecamp account. I have the highest level of administrative access and it is still not allowing me to add it. It keeps taking me to a page that says I do not have billing access. Please advise. Thank you.

Colin Robbie

Mar 22, 2021

Trouble adding to my basecamp

Hi, I am having trouble adding Recur to my basecamp account. I have the highest level access and it is still not allowing me to add it. It keeps taking me to a page that says I do not have billing access. Can you please advise. Thank you.

Lauren Wildman (The Wandering Kansan)

Jan 27, 2021

Won't Reauthenticate

It disconnected from my BC and when I try to re-authenticate it, it tells me I do not have access to the billing section.

Dan Coates

Nov 15, 2020

Delete Future Events

I have some tasks that I set to recur, but now are no longer needed. I've tried to archive the task, but it always continues to be added to my to-do every day. How can I stop the recurring from happening?

Maggie Gilman

May 4, 2020

Getting notifications for deleted tasks

Hello,
I cleaned up & cancelled quite a few recurring tasks 2 weeks ago, but still have been getting reminders in my Hey menu. How can I get this to stop?

Hannah Mesa

May 1, 2020

Issues Recurring w/ Basecamp


I have been using Recur for two days now, testing it out with our business Basecamp, however when I set a task to repeat, it does not follow through. I have been setting them for every day but once they are checked completed there is no repeating of the task. How can I fix this? Thank you.

Jennifer Bedell

Sep 16, 2019

How to grant team access to one paid account?

Your "unlimited users" comment leads me to believe everyone on my team should be able to use Recur for free if I have paid once? What will they see when they install the chrome extension?

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