10 support issues
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Olivia Hensley
Oct 17, 2022
Need a list of all recurring items
How do I access a list of all recurring items that I have scheduled with Recur in Basecamp 3?
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JB Foreman
Oct 6, 2022
Does this work on Basecamp 2?
Does this work on Basecamp 2?
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Logan
Sep 21, 2021
Issue getting it to work.
I have downloaded, and given the permissions, but when I go into Basecamp and try to use the Repeat Function, it just says Loading and never actually lets me add anything to the field.
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Kate Kreamer
Mar 26, 2021
Trouble adding extension
I am having trouble adding Recur to my basecamp account. I have the highest level of administrative access and it is still not allowing me to add it. It keeps taking me to a page that says I do not have billing access. Please advise. Thank you.
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Colin Robbie
Mar 22, 2021
Trouble adding to my basecamp
Hi, I am having trouble adding Recur to my basecamp account. I have the highest level access and it is still not allowing me to add it. It keeps taking me to a page that says I do not have billing access. Can you please advise. Thank you.
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Lauren Wildman (The Wandering Kansan)
Jan 27, 2021
Won't Reauthenticate
It disconnected from my BC and when I try to re-authenticate it, it tells me I do not have access to the billing section.
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Dan Coates
Nov 15, 2020
Delete Future Events
I have some tasks that I set to recur, but now are no longer needed. I've tried to archive the task, but it always continues to be added to my to-do every day. How can I stop the recurring from happening?
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Maggie Gilman
May 4, 2020
Getting notifications for deleted tasks
Hello,
I cleaned up & cancelled quite a few recurring tasks 2 weeks ago, but still have been getting reminders in my Hey menu. How can I get this to stop?
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Hannah Mesa
May 1, 2020
Issues Recurring w/ Basecamp
I have been using Recur for two days now, testing it out with our business Basecamp, however when I set a task to repeat, it does not follow through. I have been setting them for every day but once they are checked completed there is no repeating of the task. How can I fix this? Thank you.
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Jennifer Bedell
Sep 16, 2019
How to grant team access to one paid account?
Your "unlimited users" comment leads me to believe everyone on my team should be able to use Recur for free if I have paid once? What will they see when they install the chrome extension?
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