16 support issues
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Anoir Ben Tanfous
Aug 14, 2023
WHY?
ReClipped: YouTube Notes & Screenshots collects the following:
Personally identifiable information
For example: name, address, email address, age, or identification number
Striker Vance
Apr 8, 2023
Snapshot function only works about half the time
No problems with snippets, but snapshots are not dependable. This is a show stopper for me. Please advise.
Samuel
Jan 15, 2023
there are some severe bugs
Your website is great, but there are some severe problems.
1. I am unable to successfully load video files with Chinese names from my local hard disk.
but when I change the video's name to English, I can load it successfully.
It's not convenient to change it around, so please debug this.
https://youtu.be/cIixxaTCxB4
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2. After I loaded a failed video, my home page has some bugs.
My snippets page can't load the failed video successfully, and it will say "internal server error."
My video page can't load my videos so that i can't delete them. https://youtu.be/HYfEXAuH2bY
please resolve this problems especially no2, thank you very much.
Abdelrhman Mostafa
Dec 18, 2022
Payment
when I payed by visa for basic plan it told me about how many money vs my country money and I approved then I can't subscribe and only .50 $ is transferred from my credit & extension not activated yes
Prantik Biswas
Jul 15, 2022
Cant login using google
Is your server temporarily down because i cannot login into my account through google. Please let me know when will i be able to login.
Jon Youshaei
Aug 8, 2021
Mac Keyboard Shortcuts?
Loving this app so far! But it looks like the shortcuts only work on Windows not Mac? What are the shortcuts for Mac (especially for writing a summary note)?
Boudewijn Bertsch
Jul 14, 2021
No access anymore
I signed up for the basic package and am still in my trial period, but since yesterday I can no longer reach you website, or use the service. Is your service terminated?
Leandro Henflen
Oct 6, 2020
Error in Safari 14 about 3rd party cookies
I get this error when I'm in YouTube
*Please enable third party cookies from your Browser settings to avoid any issues.
When I go to Safari' settings I couldn't find the 3rd party cookies option.
Is there a way to fix this?
Thanks,
Leandro
Im a Mystery
Aug 16, 2019
Can not save snippets
"404 not found" is getting displayed. Notes can not be saved.
Im a Mystery
Jun 5, 2019
Loop Option
Adding loop option for snippet will be a great help