RBW ZenDesk Agent Helper
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RBW ZenDesk Agent Helper

5.0(

1 rating

)
ExtensionWorkflow & Planning3 users
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Overview

Call the Agent's attention to the '(create)' button when the ZenDesk Requester is not associated with an Organization.

ZenDesk is most effective when Requesters and End Users are associated with Organizations. While ZenDesk includes features that make it easy to create these relations, there is no alert to inspire the Agent to do so. RBW Agent Helper adds an unmissable visual cue on the Tickets page which reminds ZenDesk Agents to associate all Requesters with the appropriate Organization.

5 out of 51 rating

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Review's profile picture

Reland BoyleJun 27, 2021

This works very well, and is very helpful. Thank you.

2 out of 2 people found this helpful

Details

  • Version
    1.2.1
  • Updated
    February 2, 2022
  • Offered by
    R. Boyle Software
  • Size
    17.43KiB
  • Languages
    English
  • Developer
    Email
    rboylesw@gmail.com
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

The developer has disclosed that it will not collect or use your data.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

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