Quality
Item media 1 screenshot

Overview

Quality is a tool for improving customer support quality, allows you to effortlessly provide peer-reviews without leaving your CRM.

Quality, within the Operator framework, addresses the needs of Quality Assurance Managers who are responsible for maintaining and enhancing the quality of interactions within CX teams. Its intended purpose is to provide a seamless and cost-effective solution for improving agent performance, monitoring customer interactions, and ensuring consistent service quality through peer-to-peer feedback.

5 out of 51 rating

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Details

  • Version
    3.0.19
  • Updated
    May 18, 2024
  • Offered by
    PartnerHero
  • Size
    6.74MiB
  • Languages
    English (United States)
  • Developer
    PartnerHero
    570 El Camino Real #150-407 Redwood City, California 94063 United States
    Email
    support@aprikot.io
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

The developer has disclosed that it will not collect or use your data. To learn more, see the developer’s privacy policy.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

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