Quality

5.0(

2 ratings

)

ExtensionWorkflow & Planning720 users

Overview

Quality is a tool for improving customer support quality, allows you to effortlessly provide peer-reviews without leaving your CRM.

Quality, within the Operator framework, addresses the needs of Quality Assurance Managers who are responsible for maintaining and enhancing the quality of interactions within CX teams. Its intended purpose is to provide a seamless and cost-effective solution for improving agent performance, monitoring customer interactions, and ensuring consistent service quality through peer-to-peer feedback.

5 out of 5
2 ratings
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Details

Version
3.0.28
Updated
October 29, 2024
Flag concern
Offered by
PartnerHero
Size
9.24MiB
Languages
English (United States)
Developer
PartnerHero
570 El Camino Real #150-407 Redwood City, California 94063 United States
Email
support@aprikot.io
Non-trader
This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

The developer has disclosed that it will not collect or use your data. To learn more, see the developer’s privacy policy.

This developer declares that your data is

Not being sold to third parties, outside of the approved use cases
Not being used or transferred for purposes that are unrelated to the item's core functionality
Not being used or transferred to determine creditworthiness or for lending purposes

Support

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