85 support issues

  • All
  • Questions
  • Suggestions
  • Problems

Annie Lovendahl

Jul 11, 2024

Page Information no longer works

The Page Information functionality only returns "(undefined)" for all items. I used to only have this problem in our production environment. After removing and reinstalling the extension, now I no longer get the Page Information icon in my toolbar at all in any environment despite enabling it.

Michael Carr

Aug 11, 2023

Shortcuts don't work consistently

The link saved in favorites is...

http://SERVER:13800/psp/DATABASE/EMPLOYEE/HRMS/c/HRS_HRPM.HRS_JO_FIND_JOB.GBL

However when navigating via the menu, the URL is below. It appears to be adding a Uninav command. Is this because we are in a Portal environment? Sometimes the favorites link works and sometimes not. Usually does not work until later after I have been navigating via the native menu.

http://SERVER:13800/psp/DATABASE/EMPLOYEE/HRMS/c/HRS_HRPM.HRS_JO_FIND_JOB.GBL?&cmd=uninav&Rnode=HRMS&uninavpath=Root{PORTAL_ROOT_OBJECT}.Recruiting{HC_RECRUIT_EMPLOYEE}&PORTALPARAM_PTCNAV=HC_HRS_JO_FIND_JOB_GBL&EOPP.SCNode=HRMS&EOPP.SCPortal=EMPLOYEE&EOPP.SCName=ADMN_RECRUITER_QUICK_LINKS&EOPP.SCLabel=Recruiter%20Quick%20Links&EOPP.SCPTcname=&FolderPath=PORTAL_ROOT_OBJECT.PORTAL_BASE_DATA.CO_NAVIGATION_COLLECTIONS.ADMN_RECRUITER_QUICK_LINKS.ADMN_S201112081142023207190160&IsFolder=false

Ian Campbell

May 5, 2023

table and field identification on fluid pop up windows

is it possible to get the table and fields on a fluid popup window? eg Items > Define Items and Attributes > Define item > Purchasing Attributes
(tools 8.6, image 47)

Austin Banks

Mar 28, 2023

Undefined Information

Page Information will occasionally show
Menu: Undefined
Component: Undefined
Page: Undefined

App Server: Undefined
Peopletools Version: Undefined

Not sure what causes this error or the fix, or why this error shows up intermittently

LEON GOLDEN-NOVAK

Dec 30, 2022

Correct History -- Why is it "on" by default???

I find it deeply concerning that Correct History is on by default. We have had users who were carelessly in Correct History mode and inadvertently wiped out important history that must be kept for auditing/records-keeping purposes. Generally, Correct History should only be used to fix errors or adjust late transactions that can legitimately/ethically be backdated. So not for all day-to-day transactions, but just special cases.

Instead, I feel that Include History should have an option and be on by default.

Ranjan Patro

Dec 26, 2022

VDI issues

Hi, From time to time, we loose all our settings on VDI.
While we save it sometimes, we dont know when and why settings are lost.
Can you share how we can get this in a place it wont get lost.
Can we export other options like Environments.
I use another utility similar to this as it allows to find fields on secondary pages, refreshes process monitor and other things.

Julie Gilbert

Dec 9, 2022

EULA for review

I need a copy of any EULA or software license agreement (SLA) for the PS Utilities extension, please.

Julie Gilbert

Nov 29, 2022

EULA question...where is it?

We would like to use your PS Utilities extension in our offices. Before we can allow our staff to use it, however, I need to review any end user license agreement (EULA) or software license agreement (SLA) to make sure my company can meet the terms and conditions.
Please be so kind as to post any agreements we would be entering into with you if we use the extension.

Rob Weiher

Oct 4, 2022

PS 8.59 Fluid issue

Oh man, I love this extension but we just moved from Peopletools 8.57 classic to Peopletools 8.59 Fluid and it doesn't work anymore. Instead of showing the Page Information for the PS page it only gives the framework information and the Field Inspector doesn't highlight the page fields anymore. Not sure if I'm missing something.

Raymond Martin

Sep 30, 2022

Field inspector for pop-up/modal windows

Love, love, LOVE this tool. Absolutely indispensable for identifying records/fields on a page so I can include them in queries.

A recent PeopleTools upgrade now causes many page links to go to a pop-up page. The field inspector and page information tools don't work on the pop-up window. Is there either (a) a procedure to get around this limitation; or (b) plans to update PS Utilities to work on PeopleSoft's pop-up pages?

Google apps