85 support issues
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Annie Lovendahl
Jul 11, 2024
Page Information no longer works
The Page Information functionality only returns "(undefined)" for all items. I used to only have this problem in our production environment. After removing and reinstalling the extension, now I no longer get the Page Information icon in my toolbar at all in any environment despite enabling it.
Michael Carr
Aug 11, 2023
Shortcuts don't work consistently
The link saved in favorites is...
http://SERVER:13800/psp/DATABASE/EMPLOYEE/HRMS/c/HRS_HRPM.HRS_JO_FIND_JOB.GBL
However when navigating via the menu, the URL is below. It appears to be adding a Uninav command. Is this because we are in a Portal environment? Sometimes the favorites link works and sometimes not. Usually does not work until later after I have been navigating via the native menu.
http://SERVER:13800/psp/DATABASE/EMPLOYEE/HRMS/c/HRS_HRPM.HRS_JO_FIND_JOB.GBL?&cmd=uninav&Rnode=HRMS&uninavpath=Root{PORTAL_ROOT_OBJECT}.Recruiting{HC_RECRUIT_EMPLOYEE}&PORTALPARAM_PTCNAV=HC_HRS_JO_FIND_JOB_GBL&EOPP.SCNode=HRMS&EOPP.SCPortal=EMPLOYEE&EOPP.SCName=ADMN_RECRUITER_QUICK_LINKS&EOPP.SCLabel=Recruiter%20Quick%20Links&EOPP.SCPTcname=&FolderPath=PORTAL_ROOT_OBJECT.PORTAL_BASE_DATA.CO_NAVIGATION_COLLECTIONS.ADMN_RECRUITER_QUICK_LINKS.ADMN_S201112081142023207190160&IsFolder=false
Ian Campbell
May 5, 2023
table and field identification on fluid pop up windows
is it possible to get the table and fields on a fluid popup window? eg Items > Define Items and Attributes > Define item > Purchasing Attributes
(tools 8.6, image 47)
Austin Banks
Mar 28, 2023
Undefined Information
Page Information will occasionally show
Menu: Undefined
Component: Undefined
Page: Undefined
App Server: Undefined
Peopletools Version: Undefined
Not sure what causes this error or the fix, or why this error shows up intermittently
LEON GOLDEN-NOVAK
Dec 30, 2022
Correct History -- Why is it "on" by default???
I find it deeply concerning that Correct History is on by default. We have had users who were carelessly in Correct History mode and inadvertently wiped out important history that must be kept for auditing/records-keeping purposes. Generally, Correct History should only be used to fix errors or adjust late transactions that can legitimately/ethically be backdated. So not for all day-to-day transactions, but just special cases.
Instead, I feel that Include History should have an option and be on by default.
Ranjan Patro
Dec 26, 2022
VDI issues
Hi, From time to time, we loose all our settings on VDI.
While we save it sometimes, we dont know when and why settings are lost.
Can you share how we can get this in a place it wont get lost.
Can we export other options like Environments.
I use another utility similar to this as it allows to find fields on secondary pages, refreshes process monitor and other things.
Julie Gilbert
Dec 9, 2022
EULA for review
I need a copy of any EULA or software license agreement (SLA) for the PS Utilities extension, please.
Julie Gilbert
Nov 29, 2022
EULA question...where is it?
We would like to use your PS Utilities extension in our offices. Before we can allow our staff to use it, however, I need to review any end user license agreement (EULA) or software license agreement (SLA) to make sure my company can meet the terms and conditions.
Please be so kind as to post any agreements we would be entering into with you if we use the extension.
Rob Weiher
Oct 4, 2022
PS 8.59 Fluid issue
Oh man, I love this extension but we just moved from Peopletools 8.57 classic to Peopletools 8.59 Fluid and it doesn't work anymore. Instead of showing the Page Information for the PS page it only gives the framework information and the Field Inspector doesn't highlight the page fields anymore. Not sure if I'm missing something.
Raymond Martin
Sep 30, 2022
Field inspector for pop-up/modal windows
Love, love, LOVE this tool. Absolutely indispensable for identifying records/fields on a page so I can include them in queries.
A recent PeopleTools upgrade now causes many page links to go to a pop-up page. The field inspector and page information tools don't work on the pop-up window. Is there either (a) a procedure to get around this limitation; or (b) plans to update PS Utilities to work on PeopleSoft's pop-up pages?