ProProfs Knowledge Base – Chrome Extension

Access your Knowledge Base articles anytime, anywhere — right inside Chrome.

Your help articles, one click away - without ever leaving the page you're on. If you use ProProfs Knowledge Base, you already know how often your team needs an answer while they're heads-down in another app, a support ticket, or a client's website. Switching tabs to search your KB, then switching back, breaks focus and slows everyone down. The Chrome Extension fixes that. Install the extension, generate your extension token once from Settings, and your entire Knowledge Base opens right inside Chrome's side panel - searchable, readable, and available on any site or tab you're working in. Built specifically for ProProfs Knowledge Base users: ✅ One-click access - Open your Knowledge Base straight from Chrome's toolbar, without ever leaving the page you're on. ✅ Read in the side panel - Browse and read full articles in Chrome's side panel while you keep working in any tab or app. ✅ Search without switching tabs - Search across all your folders and articles right inside the extension and jump straight to the answer you need. ✅ Set up in seconds - Generate an extension token in Settings, paste it into the Chrome extension once, and your knowledge base is ready in the browser. ✅ Always up to date - The extension pulls live from your Knowledge Base, so whatever you publish there is instantly available in Chrome. ✅ Secure, token-based access - Only people using a valid extension token from your account can connect, keeping your knowledge base content protected. Perfect for ProProfs KB users who run: • Customer-facing help centers • Internal employee wikis • Product documentation portals • SOP libraries • Onboarding and training hubs • Support knowledge bases What you'll stop doing: • Switching tabs to search your Knowledge Base • Losing your place while looking up an answer • Asking teammates for information that's already documented • Digging through folders to find the right article • Re-explaining the same process because no one could find the guide in time What you'll start doing: • Getting answers in seconds, right where you're working • Keeping every team self-sufficient across any tool or website • Driving more usage out of the KB content you've already built • Reducing repetitive "where do I find this?" questions • Making your Knowledge Base part of everyone's daily workflow