ProofRec – Order Packing Video Recorder

Record packing videos for every order, link them to the order ID, and retrieve proof for disputes, returns, and shipping claims.

ProofRec is an order packing video recording tool that helps online sellers, D2C brands, fulfillment teams, and 3PL providers create video proof for every order before it ships. Each video is automatically linked to an order ID and stored in the cloud, so operations and customer support teams can quickly review what was packed when a customer reports missing items, incorrect products, damaged goods, returns, or delivery disputes. Instead of searching through hours of continuous CCTV footage, ProofRec lets your team find the exact packing video by order ID and review the preparation process in seconds. KEY FEATURES • Record the packing process for each order • Automatically link videos to order IDs, QR codes, or barcodes • Search and review packing videos when verification is needed • Check product count, item details, and package condition before shipment • Store videos in the cloud for operations and support teams • Share video proof when handling returns, refunds, or disputes • Support multiple cameras and packing stations in one system BUILT FOR FULFILLMENT WORKFLOWS ProofRec fits into your existing packing process. Staff scan and pack as usual while the system automatically starts recording, attaches the video to the correct order, and stops at the right moment. Code recognition is optimized for busy packing stations where staff handle orders continuously. ProofRec can work with common recording devices, including webcams, IP cameras, CCTV security cameras, and virtual cameras. Businesses can start with a single packing table and scale to multiple stations, cameras, and teams without redesigning the entire warehouse workflow. HELPS VERIFY • Customer reports of missing items • Orders packed with the wrong product or quantity • Items reported as damaged, incomplete, or not in original condition • Differences between packed goods and delivered goods • Return, refund, or reimbursement requests • Responsibility between the seller, warehouse, and shipping carrier EASY TO DEPLOY AND SCALE ProofRec is designed for fast setup, simple operation, and flexible warehouse deployment. You can start with existing equipment, then expand with additional cameras, packing stations, and storage retention as your operation grows. For teams that need higher image quality and stronger code recognition, ProofRec can also support dedicated camera configurations for high-volume packing environments.