23 support issues

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Fabienne Kapfinger

Aug 8, 2024

Not hinding Pins anymore

Hi there, unfortunately the extention doesn't hide the promoted pins anymore. I reinstalled it already but no luck on that side.

Ella Michele

Jun 22, 2023

Extension stopped working

Hi, the extension was working perfectly and now it doesn't. I've tried uninstalling and installing the extension with no luck. Can you help?

Michelle Zafron

Feb 25, 2020

Any chance you can update this?

It was working fine, but now the promoted pins are back in force. It's driving me quite mad.

Ninjakitten

Sep 27, 2019

Too many things are being blocked

On the upside, no ads are getting through! On the downside, it seems like quite a lot of non-promoted pins are also being blocked. For example: https://imgur.com/a/kcSHHyP

I inspected the code (WOW are they doing a lot of nesting) and confirmed not all missing pins were promoted ones.

Google User

Aug 14, 2019

Pinterest has updated its system and Promoted pin blocker isn't working.

Ads/promoted pins are seen again. It happened about 5 minutes ago or so.

Shadow TheHedgeHog

Aug 14, 2019

Seeing promoted pins again

Thanks for your work on the extension, I greatly appreciate it. Just wanted to let you know, promoted pins are back for me.

Seth Trimble

Aug 12, 2019

Not working anymore

I don't suppose you could try to update this again? Pinterest is still hell bent on turning the site into a dumpster fire. I tried digging into the background.js to make it work again, but I'm not knowledgeable enough to fix it : / I found something in the pinterest site html that might be a good target called aria-label="Product Pin".

Jill R Morrison

Jun 22, 2019

Ads are blocked on Search but not home feed

Hello,
Thank you so much for your extension! When I search, I see the "holes" where the promoted pins are so that works great. However, they are not hidden on my home feed. I have some screenshots - can I send you the link to my Google shared drive in a private email? Thank you again!

Robert Wayne

Jun 3, 2019

As of June 3rd, Sponsored and Promoted Pins are showing up again.

As of June 3rd, Sponsored and Promoted Pins are showing up again. Just thought I'd let you know.

leslie davidson

Mar 2, 2019

Extension no longer working for me

Hi, the extension is no longer working for me...i'm seeing the promoted pins again. I'll send a screen shot and link. Thank you so much, appreciate it very much! Leslie

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