22 support issues
- All
- Questions
- Suggestions
- Problems
Ella Michele
Jun 22, 2023
Extension stopped working
Hi, the extension was working perfectly and now it doesn't. I've tried uninstalling and installing the extension with no luck. Can you help?
Michelle Zafron
Feb 25, 2020
Any chance you can update this?
It was working fine, but now the promoted pins are back in force. It's driving me quite mad.
Ninjakitten
Sep 27, 2019
Too many things are being blocked
On the upside, no ads are getting through! On the downside, it seems like quite a lot of non-promoted pins are also being blocked. For example: https://imgur.com/a/kcSHHyP
I inspected the code (WOW are they doing a lot of nesting) and confirmed not all missing pins were promoted ones.
Google User
Aug 14, 2019
Pinterest has updated its system and Promoted pin blocker isn't working.
Ads/promoted pins are seen again. It happened about 5 minutes ago or so.
Shadow TheHedgeHog
Aug 14, 2019
Seeing promoted pins again
Thanks for your work on the extension, I greatly appreciate it. Just wanted to let you know, promoted pins are back for me.
Seth Trimble
Aug 12, 2019
Not working anymore
I don't suppose you could try to update this again? Pinterest is still hell bent on turning the site into a dumpster fire. I tried digging into the background.js to make it work again, but I'm not knowledgeable enough to fix it : / I found something in the pinterest site html that might be a good target called aria-label="Product Pin".
Jill R Morrison
Jun 22, 2019
Ads are blocked on Search but not home feed
Hello,
Thank you so much for your extension! When I search, I see the "holes" where the promoted pins are so that works great. However, they are not hidden on my home feed. I have some screenshots - can I send you the link to my Google shared drive in a private email? Thank you again!
Robert Wayne
Jun 3, 2019
As of June 3rd, Sponsored and Promoted Pins are showing up again.
As of June 3rd, Sponsored and Promoted Pins are showing up again. Just thought I'd let you know.
leslie davidson
Mar 2, 2019
Extension no longer working for me
Hi, the extension is no longer working for me...i'm seeing the promoted pins again. I'll send a screen shot and link. Thank you so much, appreciate it very much! Leslie
Alana Burnham
Feb 15, 2019
Ads still visible
Hi! this was working great until the New Year hit. Now, it's not blocking ads.