229 support issues
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Kaden Mack
Apr 13, 2025
Job's restrictions
Hi Team,
This is Kaden. I've been using the snippets feature for over a year now, and I just want to say it has truly enhanced my workflow, thank you for creating such a valuable tool.
Unfortunately, I’m reaching out with a concern. My new work manager has recently restricted us from using snippets, which means I can no longer access my saved notes and responses which play a huge role for me to enhance my daily life tasks and I would be incredibly grateful if there's any way for the team to help me recover and share those saved items.
If possible, please send them to my email at kmack@payactiv.com
Thank you so much in advance for your support!
Warm regards,
Kaden
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Caela Crenshaw
Mar 26, 2025
all snippets disappeared
they're all gone and wont let me add any new ones.
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Jhohan Sebastian Vega Sanchez
Mar 5, 2025
No me deja agregar los templates
Uso a diario este extencion pero en algunas ocaciones me sale un error y no me deja agregar ningun template, y no se como solucionarlo
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Ajah-Nay Thomas
Mar 3, 2025
not working
i cannot access my old snippets and the extension is now gone from my computer. when i try to redownload it says " download error, extension already downloaded" but it is not present anywhere
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Alex Guerrero
Feb 21, 2025
Prokeys stopped working on mac
I still need help fixing my prokeys ext. I only use snippits, but havent been able to use for several weeks. help please
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Miguel Arcangel
Feb 6, 2025
Missing snippets
My snippets suddenly just disappeared and they are inaccessible. What happened?
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Shani Grace Maray
Jan 30, 2025
Incorrect Formatting
I saved an email as a Snippet but when I tried to use PK, the formatting was not followed. The sentences were not correctly spaced.
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Derrian Thompson
Dec 10, 2024
Exporting Folders
Is there a way to export just a folder of snippets rather than the entire database?
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Johanna Barbin
Nov 27, 2024
DOESN'T WORK PROPERLY WITH GMAIL
I've been having problems with Gmail for a few weeks now.
I have to start my emails with a space or a newline otherwise the snippet doesn't work...
Whereas it works perfectly elsewhere
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Aleksandar Marin
Nov 15, 2024
Constantly bugging with Gmail
I've been using your extension for years now and since a few days ago it just abruptly started giving me issues while using it on Gmail, it just WON'T WORK. I have gone through every single step imaginable to try and rectify this, it just doesn't work. The only way for it to work is when Gmail notices my snippet as a misspelled word, then I cancel the spelling correction and THEN IT WILL WORK, but in all other case it doesn't. I would absolutely hate to have to switch the software I'm using, but unless this is solved I will have no other option.
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