226 support issues
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Derrian Thompson
Dec 10, 2024
Exporting Folders
Is there a way to export just a folder of snippets rather than the entire database?
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Johanna Barbin
Nov 27, 2024
DOESN'T WORK PROPERLY WITH GMAIL
I've been having problems with Gmail for a few weeks now.
I have to start my emails with a space or a newline otherwise the snippet doesn't work...
Whereas it works perfectly elsewhere
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Aleksandar Marin
Nov 15, 2024
Constantly bugging with Gmail
I've been using your extension for years now and since a few days ago it just abruptly started giving me issues while using it on Gmail, it just WON'T WORK. I have gone through every single step imaginable to try and rectify this, it just doesn't work. The only way for it to work is when Gmail notices my snippet as a misspelled word, then I cancel the spelling correction and THEN IT WILL WORK, but in all other case it doesn't. I would absolutely hate to have to switch the software I'm using, but unless this is solved I will have no other option.
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Nikolay Enchev
Sep 25, 2024
ZenDesk
Please make it work for ZenDesk
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Tyler Hodkinson
Aug 7, 2024
Unable to use on ReplyCo
Since the last update to the extension, the snippets no longer autofill after pressing shift+space in the website ReplyCo. ProKeys does work still on other sites such as online notepads and we have to copy and paste our messages as a workaround. Can this be fixed to work on ReplyCo again?
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Paul Lascuna
Jul 12, 2024
Data Reset
I just found out today that my ProKeys data has been totally wiped out. I tried uninstalling and installing again but it is the same issue. I have a backup copy of the data but there is not even an option now to import a data or to create a new data. Has the developer stopped servicing this program? Or is there a fix to the problem soon? I enjoyed using the extension in Chrome as it has saved me a lot of time for the past years.
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Nigel Moat
Jul 1, 2024
I have just opened up ProKeys and it says there is a problem as it can't find the data
I have just opened up ProKeys and it says there is a problem as it can't find the data. I tried reinstalling it but now when I click snippets, it does not open that page
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Kobe
Jun 14, 2024
Tweaked Placeholders
I would find a tweaked function of placeholders useful. Instead of tabbing through all placeholders in a snip to replace, It would be nice to submit the text to be replaced once before the hotkey and have it autofilled to all placeholders in the snip. For example, after typing the snip, maybe then type what you want filled, in brackets, then go through and autofill each placeholder with whatever was in the brackets.
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Kevin Tamme
May 22, 2024
Regular Security Updates
This needs to have regular security updates to be able to be used by my organization. Please provide!!!
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Teva Turner
Jan 29, 2024
I accidently removed prokeys extension and I need it back
I accidently removed prokeys extension from my computer and when I restored it everything was gone. Is there a way to get all of my snippets back?
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