PrivacyPulse by Kais

Detects and highlights PII and health-related data in Intercom conversations

PrivacyPulse: Your PII and Sensitive Data Detection Solution PrivacyPulse is a powerful Chrome extension designed to help agents using Intercom quickly identify and manage personally identifiable information (PII) and health-related data in customer conversations. With a focus on privacy compliance and efficiency, PrivacyPulse provides real-time visual indicators when sensitive information is detected — ensuring your team stays vigilant and compliant. 🔍 Core Features PII Detection: PrivacyPulse automatically identifies and highlights various types of personally identifiable information (PII) in Intercom conversations, including: - Email addresses - Phone numbers - Social Security Numbers (SSNs) - Credit card numbers - Dates of birth - Physical addresses - Order IDs - Transaction IDs Health-Related Information Detection: Detects health-related terminology across multiple languages, including: - English - French - German - Spanish - Custom words added by users 🎨 Customization Options Tailor PrivacyPulse to your team’s needs with flexible settings: - Highlight Color: Choose your preferred highlight color with a built-in color picker. - Highlight Intensity: Adjust the opacity and visibility of highlights with an easy-to-use slider. - Custom Word Lists: Add your own terms for detection to catch organization-specific sensitive information. - Exclusion Lists: Prevent certain words from being highlighted to reduce false positives. 🖥️ User Interface Components Popup Interface: Quick-access panel available by clicking the extension icon: - Main enable/disable toggle - Fields to add custom words or exclusions - Dashboard access button Dashboard: A comprehensive management hub with: - Custom word list management - Exclusion list management - Language support toggles - Color and intensity settings - Import/export functionality for word lists Documentation: A detailed help section guiding you through setup, features, and best practices. 🔐 Data Privacy PrivacyPulse prioritizes your data privacy. All processing happens locally within your browser — no data is ever sent to external servers. Designed for privacy-conscious support teams, PrivacyPulse ensures you maintain full control over sensitive information without compromising security. Stay ahead of privacy compliance and streamline your workflow with PrivacyPulse — the essential tool for safeguarding customer data on Intercom.