Item logo image for Primas Communication Extension V3

Primas Communication Extension V3

5.0(

2 ratings

)
Item media 2 (screenshot) for Primas Communication Extension V3
Item video thumbnail
Item media 2 (screenshot) for Primas Communication Extension V3
Item video thumbnail
Item video thumbnail
Item media 2 (screenshot) for Primas Communication Extension V3

Overview

Web Notifier will show the notification and screen-pop from the PrimasCX Server using manifest V3

[DEVELOPEMENT VERSION] This extension helps to trigger the Windows Notification and popup for an incoming call to contact center agents. The popup can be a web page, chat-box, web-mail to help agents identify the caller and interact with the caller. The pop up appears in a new browser window or a dialog inside the current web page in active tab, it ups to customer's preferences. The popup only displays for the users who signed in to the Primas Web Notifier as a Primas Web user. Users can specify which site domains they want to embed the popup and their Primas CX server URL.

Details

  • Version
    2.1.0
  • Updated
    March 16, 2025
  • Offered by
    The Primas Group
  • Size
    1.94MiB
  • Languages
    English
  • Developer
    The Primas Group
    6822 Bar Harbor Ln Huntington Beach, CA 92648 USA
    Email
    developers@primas.net
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

Manage extensions and learn how they're being used in your organization
The developer has disclosed that it will not collect or use your data. To learn more, see the developer’s privacy policy.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

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