Echoes-ChatGPT, Claude & Gemini Tool for Search, Label, Export & Summarize
35 support issues
For additional help, check out the developer's support site.
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A Chrome Web Store user
Mar 5, 2025
Paid version, can't login
I have paid (founder) version, can't login anymore, forget password don't do anything too.
Please help,
Thanks
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A Chrome Web Store user
Feb 24, 2025
Paid version, can't login
Hi,
I have paid (founder) version, can't login anymore, forget password don't do anything too.
Please help,
Thanks
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KP
Dec 27, 2024
Constanlty being asked to force log out
Hi team i have a paid version but have multiple computers, home office, office, tablet and laptop. I have to keep logging out and logging back in as it says i have reached max numebr of sessions. I am not using these at the same time, can you please help, i cannot keep force logging out and in, please can you allow access for pro lifetime users to be logged in to atleast the normal number of machines! This is very deceiving
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Gregor Jakobi
Nov 1, 2024
Cant Login
Hi, I have the founders-vresion of your app and I love it.
However, very often I have to login again. Especially after Updates. When I tried to login today I receive the warning "You've reached the maximum number of active sessions. Please log out from another device."
This is the first time ever seeing this for me. I only use Echoes at my working computer and at home, with the same Google Chrome Browser so everything syncs perfectly. Until today it worked flawless.
I tried to force the logout, but it doesnt do anything. Still I receive the same warning...
Can you fix that? v5.1.0
Thank you and best regards,
Gregor
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Mark W Mumma
Apr 24, 2024
Extension tells me to log in to ChatGPT when I am already logged into ChatGPT .
When I click the "log into ChatGPT button" on the extension, it just takes me back to my ChatGPT window. I am already logged in.
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Alex Semenov
Apr 12, 2024
extension is not installed
The extension is not installed, although the others work fine. Please help me with this problem
my email giroskop135@gmail.com
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Steve Glanz
Apr 12, 2024
Too many active sessions
I just upgraded to paid version. Now I have to login each time. When I run a search, it looks nothing like the free version. It gives limited finds, and all you can do is summarize them. Then, after I log out of all sessions, it tells me I can't log in again because of too many actives sessions. What can I do?
(And by the way, when I went to purchase, it listed the purchase site as Malware and I had to un-flag it).
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Jeff B.
Apr 4, 2024
Purchase but can't activate it. Keeps saying I have too many active screens
I just purchased it, confirmed my email. Went to login with the new email and it just keeps saying too many active screens log out of all. I said yes (since I haven't even logged in yet to place the activation code in). Please help.
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david strauss
Mar 28, 2024
Paid but not activated
I paid for the subscription, created a login, verified my email, but it won't activate. It keeps taking me back to the login page, asking me to buy the subscription again. I have my activation code, but there is not place to enter it.
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Sydney Morrison
Mar 27, 2024
Free Version?
Hi, I was wondering if there really is a free version. I can't seem to use it; I'm blocked by a prompt to purchase a Pro account. Would appreciate finding out how to use it if it exists!
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