46 support issues
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Ian Thomas
Jan 13, 2024
Can no longer sign into pro version
I click on the three bar button. It takes me to a sign in page with my Gmail address. It used to sign in automatically through Google. Clicking on the update button shows the activity circle but then just brings me back to the sign-in page. I have changed the sign-to the Google process but the same thing happens: apparent activity but then a return to the Google sign-in page. I love the application and have been happy to pay for the pro version. I want it back!
I am on a Chromebox running Chrome 120 and have the Chrome extension enabled. I use Google Docs and MS 365 Word.
Ian Thomas.
Palash
Oct 9, 2023
The floating icon is not showing in google docs
I just purchased pro without even trying because I have been using the free web version. That floating icon is avaialble on most websites but doesn't show up on Google Docs. This is unusual because I am using other tools like Wordtune & Ludwig.guru which have no problem with the floating widgit available on selcting text. What do I do?
Bryan Amos (MOBBLOC SECURITY)
Apr 30, 2023
WHY THE FU&K WON'T IT LOAD
IT WON'T LOAD, JUST FORBIDDEN PAGE
Omer Wahaj
Mar 25, 2023
Messing up Google Maps
Hello! Hope you are well. First of all, this is an amazing extension and I have been using it the past few months. However, the last couple of days, I noticed that my Google Maps on Chrome was not working properly. I troubleshot it and it was Power Thesaurus that was causing the issue. Just wanted to let you know. Hope you can fix it soon!
P.S. I am using Chrome Version 111.0.5563.110 and MacOs Ventura 13.2.1
milton Koropshinsky (Milton K)
Mar 23, 2023
Google Maps Menu Not working
On Windows 10 machine (several) the menu function of google maps was not able to work. Went thru all of my extentions and yours is the one causing the problem. When i turn it off, problem goes away. I toggled it and restarted chrome several times to confirm.
Chrabia297
Mar 23, 2023
breaks google maps
hello.
your extension breaks google maps, they are not working correctly (cannot click anything on them) when the extension is enabled
Sergio Moraes
Nov 8, 2022
notion.so odd behavior
I'm not sure if this is something you would want to look into because it might be an issue affecting only this domain and a small portion of users but I'll share it anyway just in case.
When visiting https://www.notion.so (a productivity app) the power thesaurus extension gets triggered automatically every time, and the "p" bubble shows up in the upper-left corner. When I click on it, the search result is always the same " "-" term not found".
As an additional note, I'd like to point out that Notion has a hierarchical tree system on the left side of the screen. After clicking on the Power Thesaurus "p" button to see the not requested search result, the button goes away but if I click on the collapse/expand buttons on the page tree a few times, the "p" button gets triggered again.
That's it. I hope this makes sense and it's somehow helpful.
I can provide more information if necessary/helpful.
Thank you.
GAURAV MAKHECHA
Nov 8, 2022
fonts of the websites affected
The fonts of some of the websites that I visit get affected after installing this extension. Please fix.
James
Nov 8, 2022
PT Pro Availability
I often find that when I want to use Pro, I must sign in using Google. Having signed in once (and not made any material changes to my computer, not dumped cookies, for example), why am I being prompted to sign in so often. I find that's also become a common feature of some of the Web news sites I subscribe to, like the Washington post and the New York Times. Is your security system so poor that you can't enable me to stay signed in? It's such a pain. It degrades the quality and usefulness of your product.
Tiago Melo
Nov 8, 2022
Overlay on top of a button
Constantly in Notion, the overlay appears on the top of a button, even when I don't have anything selected. Here it's an image! https://imgur.com/65BVk4h
I would LOVE to have this fixed, as I'm constantly having to disable the extension!