Support: Poshmark Bot | Closet Assistant

18 support issues

For additional help, check out the developer's support site.

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Summer Hayes

Jun 5, 2024

unable to cancel my subscription

I am unable to cancel my subscription to Closet Assistant. When I try to cancel it gives me an error message. I also can't update or remove my payment information, nor can I report a bug within the extension. It is very important that my card doesn't get charged as it will overdraw my account and I will have to pay a fee at my bank. I've already sent two emails to info@closetassistantpm.com over the past 3 days but I haven't received a response.

Oceansun

Apr 3, 2024

any activity requiring "Loading closet" it will never stop loading

Doesn't mater it i want to share, send offers or relist! any activity requiring "Loading closet" it will never stop loading

the activity log shows:

....
Loading closet segment 298.
4/2/2024, 9:15:14 PM
Loading closet segment 299.
4/2/2024, 9:15:15 PM
Loading closet segment 300.
4/2/2024, 9:15:15 PM
....
etc

Molly Drawdy

Dec 19, 2023

Captcha Solving No Longer working

Hello, I have been having to solve the "I am not a robot" Captcha on my closet for the past 4-5 days. Closet Assistant is not Auto Solving them and I do have the setting selected to auto solve these captcha alerts. Please correct this issue as it is very inconvenient and is causing my sharing processes to stop for hour intervals before I get a chance to get back to solve these captcha alerts.

Pamela Ciabattoni

Nov 16, 2023

Extension no longer working

I am getting "This extension reloaded itself too frequently" error message even after uninstalling and reinstalling the extension.

Peter Vo

Nov 15, 2023

Bot broken

"This extension reloaded itself too frequently error message." is what it keeps giving me. Can't use the extension even after reinstalling it

Rebecca Sutton

Nov 15, 2023

error message

I keep getting this message. This extension reloaded itself too frequently. The extension will not work. I have uninstalled it several times. I have shut down my computer and then installed the Chrome extension again and I still keep getting the same message.

This is extension is not working.

Susan S

Oct 16, 2023

extension not working

It no longer is working

Holly Clark

Aug 8, 2023

extention will not log in.

the extension just spins. when it does load after days my items load but will not share.

Kim Hojnacki

Apr 11, 2023

Cancel Account

I need to cancel my account and it does not show up in my google subscriptions. How do I cancel this account.

Cindy Hadley

Nov 22, 2022

scheduled shares not Starting

1) I am on EST. To schedule a share do I enter my time or PST?
2) I scheduled a few automated tasks and tried entering the time both as PST and EST and neither one seemed to get the bot sharing anything
3) Yes I went through all the instructional videos. This is disappointing I am paying Gold level fees and I can not get the action to complete. Please advise Gatorcindy@gmail.com. I will give you 24 hours to respond,

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