8 support issues
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- Questions
- Suggestions
- Problems
Victoria May
Nov 13, 2024
Changing airline settings
Hi I first selected only the airlines that I use, but now I realized that I would prefer to have all airlines populate when I do a search. I don't know how to turn all the airlines back on to be eligible in the search... Thanks
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Chris Costello
Oct 3, 2024
Error Message: This page isn't working
Hi, I have chrome but when I click on the "Login to Points Path" link in the email, I get the following message:
pointspath.com is currently unable to handle this request.
HTTP ERROR 500
I tried copying/pasting the url in chrome browser and still get the same message.
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Marc Silverman
Jul 13, 2024
Bilt no longer transfers to American Airlines :(
Hi - thanks for creating this, it's a great tool!
Just a note for a future release: as of June 2024, American Airlines is no longer a transfer partner for Bilt rewards, although the plugin still seems to think it is.
Thanks again!
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David Weston
Jun 22, 2024
Install? I got nothin.
Hey! So I got the email with the link to install. When I click on it, It opens a window in Safari (I'm on a Mac) where it suggests switching to Chrome. I click YES, and that takes me to a page where I can install Chrome - I already have the current version - rather than somewhere I can install Points Path. I look in my Downloads for something to click. Nothin.
I go to Chrome and go to the web store and do a search for Points Path. Nothing. I click on Extensions, drill down into travel. Nothing.
Huh?
Thanks for any guidance.
Dave
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Alex Vibber
Feb 22, 2024
Include switch to enable for Delta's 15% off award tickets w/ Amex for cardholders
Delta gives some Amex holders 15% off points via award tickets that is used to factor in the value for if points are worth it vs. money. Would be nice if there was a checkbox to enable under settings to factor that 15% off in.
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Lucinda B
Jan 15, 2024
Points Path Error
Hello I was unable to download the extension for the program - is there a known issue?
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Varesh Rastogi
Nov 13, 2023
Potential Improvement
When researching flight prices in points vs dollars, it could be useful to have an indication that a fare available via points is for Main Cabin/Regular Economy while the posted cash price is for Basic Economy. This indication could just be an asterik or some other symbol as I do think it is good to be able to compare the cheapest dollar valuation for a travel itinerary and the cheapest points equivalent, but a symbol could make an easier apples to apples comparison as Main Cabin does come with additional perks that Basic economy does not.
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Massimo Garbuio
Oct 18, 2023
The price in miles does not appear
Hi
I added the extension, restarted the browser but still don't see the prices in miles.
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